Pest Management Control

JR James Roberts

Lady Lake, FL ***** 407-***-**** ***********@*****.***

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PROFESSIONAL

SUMMARY

Reliable Pest Control Technician aiming to fulfill a role of increased responsibility based on demonstrated success in leadership roles over 20 years of work experience with 1 company.

Grew up on 30 acres on a plant nursery, making pest control and horticulture a way of life. Removing animals with ease from a lifetime of removing or controlling our crops from destruction of critters

ACCOMPLISHMENTS Wildlife Removal Specialist and Trainer Bed Bug Expierence of over 20 years

Run all of property on Friday and Saturday from 1am till 5am for service calls that included every and all bugs and critters for removal for 3 years by myself. Over 30,000 rooms and 5 theme parks, 2 water parks, 2 miniature gulf courses, as well as backstage for cast members 3 years kitchen expirence including drain treatments, fly treatments, fly lights, German and American roaches through over 100 restaurants routinely 5 week rotation

Dealing with guests and cast from presidents of the resorts to the parks and operations managers my entire career

Being the first person to be called on at a very Large Company with lots of resources and employees with degrees, to take care of any and all situations other technicians could not handle or achieve the same level of success including being a huge part of our initial bed bug program from chemical contact in the beginning to heating rooms and theaters Ran service calls on 1st, 2nd, and 3rd shift because I could think on my toes, especially the size area I covered, wide range of pests to be able to identify to set up proper treatment and room return for it to be put back on the market.

The ability to teach other technicians how to do the job properly and motivating them along the way, while still learning all the time if you want to keep your job fun and be open minded

Mostly being self taught my entire career, reading and inspecting, then classes on things i needed to learn about my industry, so I could identify what I was up against big or small, then to treat and remove animals and being the one to teach them about wildlife removal more than just what to so called expect, then quickly started teaching all new techs for 10 years of my career how to apply, identify, inspect, remove, repair and the list goes on

SKILLS Chemical Storage

Critical Thinking

Paperwork Drafting

Safety Procedures

Project Deadlines

Natural Pesticides

Corrective Actions

Time Management

Treatment Requirement

Determination

Service Level Agreements

Active Listening

Product Performance

Optimization

Property Walks

Site Inspection

Client Support

Reading Comprehension

Creative Solutions

Customer Needs Assessments

Pest Control Chemicals

Customer Safety

Pest Removal

Customer Satisfaction

Customer Inquiries

Basic Repairs

Controls Knowledge

Service Quality

Calculations and Specifications

Equipment Cleaning and

Maintenance

Complex Problem-Solving

Team Meetings

Client Relationships

Work Orders

Pest Management Techniques

Efficient Service

Pesticide Application

Product Knowledge

Procedure Maintenance

Constructive Feedback

Home Inspections

Hazardous Material Handling

Chemical Mixing

Cost Savings

Site Evaluations

Repair Work

Administrative Support

Treatment Documentation

Customer Contact

Production Work

Customer Retention

Rodent Exclusion

Chemical Applications

Firearm Handling

Inventory Reviews

Testing Methods

Learning Strategies

Insect Identification

New Product Information

Product Selection

Efficiency Estimation

Social Perceptiveness

Teacher Education

Powder Handling

Equipment Inspection

Company Guidelines

Sprinkler Systems

Communications Strategies

Quality Standards

Maintenance Requirements

Business Growth

Operational Safety

Treatment Planning and

Execution

Workplace Safety

Routine Maintenance

Safety Guidelines

Inbound Calls

Residential and Commercial

Applications

Energy Conservation

Productivity Standards

Truck Cleaning

Extermination

Workshops

Basic Mathematical Skill

OSHA Regulations

WORK HISTORY INTEGRATED PEST MANAGEMENT TECHNICIAN 09/2000 to 04/2022 Walt Disney Company 2200 South Service Lane

Applied pesticides to inside and outside of structures utilizing company protocols.

Completed required treatment documentation while on-site and returned paperwork to office for processing.

Located and evaluated pest damage to buildings and grounds to determine extent and optimal corrective actions.

Adhered to most stringent safety procedures when applying chemicals. Wildlife removal live trap, snap trap, tracking powder for burrows Exclusion of Bats, Birds, Rodents, Raccoons, opossum, fly squirrels, etc Wildlife catch including snakes(venomous/nonvenomous alligators by myself, including contacting state and paperwork needed including exact GPS cordinance as accordance with size of catch, any animal on 4, 6, or 8 legs

Extensive bed bug treatment from contact kill for full treatment process or heat treatment including heating theaters to over 140 degrees inside the seat cushions, I planned and operated all the equipment and necessary tools needed for each and every theater

Worked in the animal barns for 3 years doing and baiting rodent control, flies

EDUCATION High School Diploma 05/1999

Saint Cloud High School, Saint Cloud, Fl

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