Medical Assistant Phlebotomy Technician
Resume:
SHIRLEY LEE
Georgetown, TX, ***** 318-***-**** *******************@*****.***
RELEVANT SKILLS
Personal Protective Equipment
Infection Control
Workplace Safety
EKG Interpretation/Telemetry
Medical Terminology
Specimen Handling & Transport
Pediatric & Geriatric Phlebotomy
Urinalysis
Wound Dressing, Suture & Staple Removal
MS XP/Word experience
Management Responsible
Strong communication skills
Conflict resolution skills
Standard Precaution
Venipuncture, Dermal, & Capillary Puncture
Obtaining and Recording Vital Signs
HIPAA & OSHA Compliance
Anatomy & Physiology
Stress Test Administration
Medication & Vaccine Administration (ID,SQ,IM)
Excellent Communication Skills
Data entry
EDUCATION & CERTIFICATIONS
DELTA COLLEGE OF ART & TECHNOLOGY Lafayette, LA
Medical Assistant 2014
● NCCT Certified Medical Assistant
UNITECH TRAINING ACADEMY Lafayette, LA
EKG//Phlebotomy Technician 2013 - 2014
● BLS for Healthcare Providers (AED & CPR Certified) – American Heart Association
● NCCT Certified Phlebotomist
LOUISIANA STATE UNIVERSITY AT EUNICE Lafayette, LAI General Studies 2011 - 2012
PROFESSIONAL WORK EXPERIENCE
EVERISE (AMBETTER)- REMOTE
CUSTOMER SERVICE REPRESENTATIVES NOV.2020 - FEB.2021
● ANSWERING INBOUND CALLS, ANSWERING ANY QUESTIONS A MEMBER MIGHT HAVE ABOUT THERE PLAN, CLAIMS, PAYMENTS ETC. HELP MEMBER'S MAKE PAYMENTS OVER THE PHONE, AND HELP THEM FIND HEALTHCARE PROVIDERS IN THERE AREA THAT ACCEPT THEIR PLAN.
EXTRA CARE ACADEMY – Pineville, LA
Teacher, June 2016 – May 2017
● Provided care of one-year-olds and taught them basic educational concepts CLINICAL PATHOLOGY LABORATORIES – Lafayette, LA
Phlebotomy Technician, January - June 2016
● Drew blood and picked up specimens at various locations; processed, input data in computer and answered calls OPELOUSAS GENERAL HOSPITAL – Opelousas, LA
Phlebotomy Technician, August 2019- October 2019; December 2013 - January 2015
● Ordered, received, & placed specimens on transport list, utilized centrifuge, reconciled inventory, used multi-line phone GENERAL SURGERY SERVICE APMC – Lafayette, LA
Clinical Medical Assistant Intern, October - November 2014
● Greeted patients, assisted doctor during exams, coded & completed insurance forms, updated patients’ medical records, handled hospital admissions, billing & correspondence, answered phones, removed sutures & changed dressings STROKE SCAN PLUS– Lafayette, LA
Phlebotomy Technician / Medical Assistant, July - September 2013
● Checked & recorded vitals, drew blood, checked for heel bone density, scheduled appointments, & handled payments AMERICAN LEGION HOSPITAL – Crowley, LA
Clinical Phlebotomy Technician Intern, October - April 2013
● Shadowed Phlebotomists throughout hospital, drawing blood & receiving specimens Lunch Box- Church Point, La
Cashier \ Waiter Jul 2007 – Jul 2008
● A customer service position with financial, restaurant cleanliness, customer assisting, and opening and closing responsibilities.
Treasure Chest- Church Point, La
Cashier Aug 2006 – Jul 2007
● A financially responsible position requiring maintaining of balances for bookkeeping, stocking shelves as needed, and taking and filling customer orders telephonically. References are Available upon Request
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