Customer Service Loan Officer

KEN STOCKMAN

Cell: 818-***-****

Hm: 386-***-**** Email: **********@*****.***

SUMMARY OF QUALIFICATIONS

Team player who can also works well independently while demonstrating optimum communication skills. Multi-tasker with years of Sales and customer service skills. Years of Mortgage industry exp. Taking over the phone dealing with existing and potential clientele and a range of Freight and Logistics carriers. Left mortgage industry after collapse in 2008. Class A Driver’s License.

WORK EXPERIENCE

Shop Assistant. (part time) Comardo Racing Engine, Edgewater Fl-10/2020-Present

Worked prior p/t at Hawaii Racing in Burbank CA from 1991-1993

Interact with existing customers as well as new customers

Tools: Pneumatic automotive Impact gun drive. Drills 3/8, and 1/2. Torque Wrenches drive. Both Battery packs and Pneumatic, and standard for Ratchets and drills

All hand tools., 3/8, drive ratchets. With different size extensions, and adaptors

Sockets. SAE, MM. both 6 point and 12 point. Standard and deep, and impact

Wrenches, both SAE, MM. combo, line wrench, 6 point and 12 point. Crows foot

Engine teardown and assemble, on domestic motors, some foreign. Gas and Diesel. As well label and organize for different clients. Parts runner. Use of PPE. Knowledge of different torque specs for different engine parts

Preforming routine maintenance on equipment when needed. Working with different machinery. Drill Press, Lathe, Cylinder Head machines. Balance machine. Stay organized

Assemble bob weights for balancing. Set up balance machine for shop lead

Teardown cylinder heads, disassemble valve springs and valves and seals. Inspect, organize for shop lead. Multi-task. Resolve issue stay on schedule

Repetitive in routines, lifting heavy and moving engine parts in different area in shop Cast Iron items-Heavy, aluminum nice and light. Set up different machines for shop lead

Clean shop area. Clean and organize tools. PUT BACK

Chemical hot tank, blocks, heads and different engine parts

Knowledge of different metal materials: Mild steel, 4130 Chromoly. 5052 to 6061-T6 Aluminum

All questions I have would be directed towards shop lead

Food Preparer (Part-time), Filippo’s, Edgewater, FL—10/2013 to Present

Currently maintaining part time employment for years. Works at Comardo Racing as well

Prepare food stations by ensuring all specified required items are available

Follow recipes and directions to prepare food by washing, chopping, and assembling vegetables and meat for cooking of submarine sandwiches, pizzas, and chicken wings

Wrap, label, and date prepared food items and handled kitchen services such as providing chefs with prep foods and different dressings. Keeping time schedule

Multi-tasker, doing many things at once

Wash and cleared kitchen to ensure area is kept clean, being repetitive routine

Bankers Life Insurance Agency, Insurance Agent, Daytona Beach, FL—06/27/2022-09/29/2022

Sold both Life and Health Insurance

Maintained customer support

Contacted both existing and potential customers

Delivery Driver/Warehouse, Baker Distributing, Daytona FL- 03/2021 To 10/2021

Truck: Freightliner 5 Ton Straight truck. Dry Van

Clean and maintain truck to DOT Regulations and pre-trip every morning

Accurately and safety deliver HVAC products to existing clients

Assisted warehouse personnel with pulling orders and shifting inventory

Dedicated Delivery and Transfer Driver, GA Foods, Daytona Beach, FL—4/2019 to 10/2019

Truck: Freightliner fixed chassis reefer-5 ton

Accurately and safely transport and delivery merchandise using hand-trucks, hydraulic pallet jacks, ramps and/or lift gates, and electronic pallet jacks to customers on predetermined delivery routes. May include delivering products in all types of weather

Accurately record delivery by verifying delivery of items with customers and obtaining proper signatures at the time of delivery

Completed comprehensive pre-trip and post-trip inspections

•Practiced Federal Motor Carrier Safety Administration (FMCSA) guidelines to reduce risks for crashes, injuries, and fatalities. Multi-task.

• Cleaned and maintained the truck bed to prevent buildup of debris and/or bacteria

Assembler/Line Worker, Kelly Services (EG Industries), Ormond Beach, FL—03/2018-06/2018

Worked in a timely manner to maintain production pace

Worked with other members of the production line in order to assemble products

Conduct quality assurance checks

CDL Over-the-Road (OTR) Truck Driver, Roehl Transportation, WI—11/2017 to 04/2018

Truck: Freightliner tractor trailer 53 ft.

CDL OTR driver with dry van and reaper trailers

Assigned loads for pre-planned destinations to shipper and consigns

Responsible for trip planning routes to and from multiple locations

Responsible for scaling loads against the Bill of Lading

Ensure all ELDs are up to date and certified

Food Preparer, The Melting Pot, New Orleans, LA—11/2015 to 2/2017

Prepared food items following set recipes and product directions

Received food product supplies and transferred supplies and equipment between storage and work areas

Arranged and prepared workstations with appropriate and required food and equipment used for cooking activities

Prepared produce orders and prepared sauces, dessert dippers as well as cutting bread

Completed pull and thaw, and ensure correct food handling procedures are followed such as raw or frozen foods being properly cleaned and stored

Ensured kitchen area is kept clean by removing trash and sanitizing trash containers, workplace, and equipment. Resolve issues when needed. Multi-tasker

Being repetitive in routine. Preform duties with knowledge of time schedule

Account Executive, The Claims Pages, Lake Helen, FL—11/2012 to 02/2015

Contacting potential and existing clientele. Taking customer’s request

Maintaining all customer files and updating the files

Dealing with additional changes to existing files and protocols when needed

Loan Officer, Nationwide Home Loans, Woodland Hills, CA—11/2005 to 09/2008

Contacted both existing and potential clients both verbally and by email for the purpose of obtaining a residential mortgage. Input info into Encompass or Genesis to sub file

Computer software. Genesis and point.

Gathered and analyzed confidential documentation such as financial and income statements, credit reports, sales contracts, title and appraisal reports from the clients in order to structure the data for the most appropriate and best loan pricing model. Huge multitask role

All different type of loans: Conventional, FHA, VA, Refi’s, Jumbo’s, Purchase

Loan Processor, (TLP Funding), Woodland Hills, CA—03/2001 to 09/2005

Loan processor in clearing all conditions placed on loan in order to prepare the file for the final business process

Software, Genesis, and Point.

Evaluates the eligibility of borrowers LTV, DTI,VOE, VOD, IRS4506, and all disclosure’s based on submitted loan applications processed and validated file

Worked directly with Loan Underwriter and Loan Originator

Skilled communicator and deadline orientated

Elevate borrower credit score. Huge emphasis on ‘Time Management” and big multitask position

Familiar with Encompass, Genesis and Point software

Contact borrowers, escrow, title, appraisers as needed

Processed Conventional, FHA, VA, Purchase, Jumbo’s, Refi’s

Liaison between Underwriter and Loan Originator to clear conditions prior to rate lock expiration

Acquire documentation for proper placement within the file for data integrity

Pipeline sizes average 44 Loans consisted of Conventional, FHA, VA, Purchase to Refinance

Loan Shipper, TLP Funding, Woodland Hills, CA—02/1998 to 02/2001

Audited and packaged completed files based on commitment deadline date and shipped to designated investor

Shipping Clerk, The Mortgage House, Woodland Hills, CA—01/1997 to 01/1998

Copied and assembled loan documents based on proper investor guidelines in order to assist Loan Shipper in duties

Audited and packaged completed files based on commitment deadline date and shipped to designated investor

Contact this candidate