Tynasia Brown

Edison, NJ *****

ad3xng@r.postjobfree.com

+1-908-***-****

Authorized to work in the US for any employer

Work Experience

Talent & Payroll Support Specialist

AllWork - Edison, NJ

August 2023 to February 2024

• Provide excellent customer service.

• Answer inbound/outbound calls.

• Process i-9 & identification forms.

• HR & Payroll specialist

• Process unemployment claims.

• ADP & Paychex Flex

• Zendesk

• Workbright

Customer Service Representative

Modivcare - Edison, NJ

January 2023 to August 2023

• Assist members/ patients with transportation to and from medical facilities.

• Provide excellent customer care

• Data entry

Security Officer

Allied Universal - Carteret, NJ

July 2022 to January 2023

• WATCH SURVEILLANCE

• COMMUNICATE WITH CUSTOMER’S

• PATROL THE PREMISES, AND CONTROL ALARMS

Front Desk Receptionist

PEDIATRIC OPHTHALMOLOGY

May 2021 to September 2021

· ANSWER INCOMING CALLS

· MAKE OUTBOUND CALLS

· SCHEDULING APPOINTMENTS

· ACCEPT PAYMENTS FROM PATIENTS

SUBMIT INSURANCE INFORMATION TO A THIRD PARTY FOR BILLING ACCURACY Call Center Representative

STAFFORD COMMUNICATIONS - New Providence, NJ

February 2020 to April 2021

· ANSWERED INCOMING CALLS; MADE OUTBOUND CALLS

· CALLED PATIENTS TO REMIND THEM OF SCHEDULED APPOINTMENTS

· FAXED DOCUMENTS PER REQUEST OF MANAGER

· SCHEDULED/CANCELED VARIOUS APPOINTMENTS FOR PATIENTS Team Member

7-Eleven - Bridgewater, NJ

October 2018 to December 2019

team member, 7 eleven

· KEPT A CLEAN AND SAFE ENVIRONMENT FOR PATRONS

· MANAGED FINANCIAL TRANSACTIONS AND BALANCING DRAWERS

· ORDERED MERCHANDISE

· STOCKED MERCHANDISE THROUGHOUT THE STORE

Team Member

REGAL CINEMAS

December 2015 to August 2017

· SOLD AND COLLECTED ADMISSION TICKETS AND PASSES FROM PATRONS

· EXAMINED TICKETS AND PASSES TO VERIFY AUTHENTICITY

· AIDED WITH PATRONS’ SPECIAL NEEDS

· DIRECTED PATRONS TO RESTROOMS, CONCESSION STANDS AND THEATERS

· RECONCILED DAILY TRANSACTIONS

· OPERATED REFRESHMENT STANDS

· PLEASANTLY AND COURTEOUSLY INTERACTED WITH CUSTOMERS Education

PLAINFIELD HIGH SCHOOL - Plainfield, NJ

June 2017

Skills

• MEDICAL TERMINOLOGY

• WPM: 60

• EXCEPTIONAL CUSTOMER SERVICE

• SALES ASSISTANCE

• MICROSOFT OFICE

• CASH HANDLING

• ADAPTIVE LEARNER

• GOAL DRIVEN COLLABORATOR

• Medical Scheduling

• Insurance Verification

• Security

• Surveillance

• Ophthalmology Experience

• Medical Records

• HIPAA

• Medical Office Experience

• Patient Care

• Data Entry

• CCTV

• Phone Etiquette

• Microsoft Powerpoint

• Typing

• Paychex (1 year)

• ADP (1 year)

• Payroll (1 year)

• Zendesk

• Human Resources

• Workers' compensation (1 year)

Certifications and Licenses

SORA

Guard Card

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