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Customer Service Rep

Location:
Clarksville, AR
Posted:
January 29, 2024

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Resume:

MIRANDA GRITTON

*** ******* ****, *********, ** 72845

Ph: 479-***-****

ad27l6@r.postjobfree.com

Professional Summary

Well-organized and knowledgeable [Job Title] able to stay calm under pressure, and quickly

resolve customer complaints and address issues. Offering skills in call control, order

management, and team collaboration. Effortlessly engage customers with good communication

skills to boost satisfaction and build loyalty.

Skills

« Process transactions « Investigate claims

« Customer relations « Coordinate schedules

* Cross-selling * Serve customers

Clerical support « Process payments

« Documentation

Experience

Customer Service Rep Feb 2015 - Mar 2017

Coast to Coast Carports - Knoxville, AR

« Helped customers with problems

« Scheduled installation

« Filed Orders

« Sold Buildings

« Upsales

+ Worked Reception

« Used proven techniques to increase sales and promote high-value products.

Continuously met or exceeded daily service quality and performance scores.

Investigated concerns, communicating between departments such as sales and

production to understand issues.

Regularly removed trash, organized tools and checked the shop's equipment to maintain a

neat and safe work area.

Education

GED

Westside High School - Hartman, AR



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