Teresa Swartzbaugh

Edmond, OK *****

ad1j6w@r.postjobfree.com

+1-405-***-****

Accomplished Mortgage Underwriter, Loan Processor and Operations Manager committed to empowering individuals and families to achieve their homeownership aspirations. My career is highlighted by expertise in handling an array of mortgage applications, including Reverse, FHA, VA, Non-QM, Subprime, Fannie Mae, Freddie Mac, Conforming and Non-Conforming underpinned by a strong foundation in credit analysis and property appraisals. I am seeking an opportunity to leverage my expertise and dedication to contribute meaningfully to an organization that values making a positive impact on the lives of others. Open to remote or relocation and eager to collaborate with a dynamic team that shares my passion for helping others achieve financial well-being.

Work Experience

Sr Mortgage Underwriter III FHA DE- VA SAR

American Advisors Group - Remote

December 2018 to November 2023

Key Responsibilities:

• Meticulously reviewed and analyzed Home Equity Conversion Mortgage (HECM) applications to ensure compliance with all applicable regulations and guidelines.

• Conducted thorough creditworthiness assessments and property appraisals to determine eligibility for HECMs.

• Provided training and guidance to junior underwriters on government reverse mortgage underwriting policies and best practices.

Accomplishments:

• Successfully trained and mentored over 15 junior underwriters,providing them with the essential skills and knowledge to excel in their careers.

• Received a performance excellence award for consistently exceeding underwriting standards and contributing significantly to the success of the HECM program. Awards:

• Underwriter of the Year Award for 2022, 2021 and 2020

• Regulatory Compliance Expert Award

• Outstanding Trainer and Mentor Award

Sr Mortgage Underwriter III FHA DE- VA SAR

Ladera Lending Inc - Remote

September 2017 to December 2018

Underwrite residential mortgage loans in accordance with FNMA, FHLMC,Non QM, FHA and VA loans. Key Responsibilities

• Conducted thorough creditworthiness assessments to determine the risk of each loan

• Stayed current of ever-changing regulations and implemented necessary changes to underwriting procedures

• Provided training and guidance to junior underwriters on government underwriting policies and best practices

Sr Mortgage Underwriter III FHA DE- VA SAR

Florida Capital Bank - Remote

September 2016 to August 2017

Key Responsibilities:

• Reviewed and analyzed loan applications for government-backed programs to ensure compliance with all applicable regulations and guidelines

• Conducted thorough creditworthiness assessments to determine the risk of each loan

• Made informed decisions on loan approvals and denials based on risk assessment and regulatory requirements

• Stayed current of ever-changing regulations and implemented necessary changes to underwriting procedures

Sr Mortgage Underwriter III FHA DE- VA SAR

FnM Bank Mortgage - Edmond, OK

March 2016 to September 2016

Key Responsibilities:

• Conducted thorough reviews and analyses of mortgage loan applications to assess creditworthiness and adherence to lending guidelines

• Employed quantitative analysis and underwriting techniques to evaluate loan files, determine risk levels, and make loan eligibility decisions

• Maintained open communication with loan processors, loan closers/funders, and other stakeholders to ensure timely and accurate processing of loan applications Sr Mortgage Underwriter III - Compliance, FHA DE- VA SAR PennyMac Loan Services - Moorpark, CA

September 2015 to March 2016

Key Responsibilities:

• Conducted thorough reviews and analyses of mortgage loan applications submitted by correspondent lenders to ensure compliance with all applicable federal, state, and local regulations

• Employed advanced analytical techniques to identify potential compliance risks and non-compliance issues

• Prepared comprehensive compliance reports for senior management and regulatory agencies

• Stayed abreast of ever-changing regulatory requirements and implemented necessary changes to underwriting procedures

Sr Mortgage Underwriter III FHA DE- VA SAR

Prime Bank - Edmond, OK

May 2012 to August 2015

Process and Underwrite residential mortgage loans in accordance with FNMA, FHLMC, FHA, Non QM and VA loans.

• Conducted thorough reviews and analyses of mortgage loan applications to assess creditworthiness and adherence to lending guidelines.

• Employed quantitative analysis and underwriting techniques to evaluate loan files, determine risk levels, and make loan eligibility decisions.

• Maintained open communication with loan processors, loan closers, funders, and other stakeholders to ensure timely and accurate processing of loan applications.

• Regularly monitored loan portfolio performance to identify and address potential risk Mortgage Operations Manager

First Fidelity Bank - Edmond, OK

March 2009 to May 2012

• Hands on mortgage operations manager in overseeing the day-to-day operations of the mortgage department

• Processed and underwrote mortgage loans

• Reviewed and approved loan applications

• Ensured compliance with all lending regulations

• Trained and onboarded new employees

• Resolved customer complaints

Accomplishments:

• Developed and implemented a new loan processing procedure that reduced processing time by 10%

• Increased loan approval rate by 5% by identifying and correcting errors in loan applications

• Trained and onboarded 10 new employees, ensuring they were up to date on all mortgage lending policies and procedures

• Resolved customer complaints, maintaining a customer satisfaction rating of 95% HMDA reporting

Sr Mortgage Loan Processor

Founders Mortgage - Edmond, OK

September 2007 to February 2009

Key Responsibilities:

• Reviewed and verified mortgage loan applications

• Gather and verify financial information from borrowers

• Communicate with borrowers,appraisers, and underwriters

• Prepare loan packages for underwriting

• Ensure compliance with all lending regulations

Accomplishments:

• Reduced loan processing time by 25%

• Increased loan approval rate by 35%

• Received a customer service award for outstanding customer satisfaction

• Recognized as a top performer for consistently exceeding sales targets Awards:

• Customer Service Excellence Award

• Mortgage Processor of the Year

• Top Performer Award

Mortgage Operations Manager and Senior Mortgage Underwriter III First Magnus Financial - Oklahoma City, OK

May 2005 to August 2007

Managed and supervised a team of 23 mortgage operations staff to ensure operational objectives were met including Underwriting, Processing, Closing and Funding department personnel. Increased loan approval rates by 70%.

• Streamlined the underwriting process by eliminating unnecessary steps and automating tasks.

• Developed a new underwriting checklist that ensured all required documentation was collected upfront.

• Implemented a risk-based underwriting approach that focused on identifying and mitigating potential credit risks.

Reduced processing times from 10 days to 5 days.

• Introduced a new system for tracking loan applications that improved visibility into the underwriting process.

• Implemented a new communication protocol that kept loan officers and borrowers informed of the status of their applications.

• Created a self-service portal that allowed borrowers to upload documents and track their application progress online.

Improved underwriting accuracy by 95%.

• Provided comprehensive training to loan officers on underwriting guidelines and procedures.

• Developed a new underwriting review process that ensured all loan applications were thoroughly reviewed before approval.

• Implemented a quality control system that identified and corrected underwriting errors. Achieved top-level quality results:

• Consistently met or exceeded all quality metrics, including a 99% accuracy rate in credit analysis.

• Received numerous awards for outstanding performance,including the "Mortgage Underwriter of the Year" award.

• Recognized by management for consistently delivering high-quality work. Summary:

In this position, I played a pivotal role in ensuring the financial health and operational efficiency of First Magnus Financial. I made informed credit and collateral underwriting decisions, conducted rigorous quality control and compliance reviews, meticulously assessed closing documents, and effectively managed operations staff. My dedication to excellence was recognized through various awards, including Underwriter of the Year, Quality Control Specialist of the Year, and Operations Manager of the Year. I believe my expertise and experience would be a valuable asset to any organization in the financial services industry.

Sr Mortgage Underwriter

The CIT Group - Oklahoma City, OK

September 1998 to April 2005

Key Responsibilities:

• Made thorough credit and collateral underwriting decisions for approvals and denials for all products including Subprime, Non QM, Conforming and NonConforming.

• Conducted quality control and compliance file reviews to ensure the sale of loans to secondary market investors.

• Reviewed closing documents for accuracy prior to funding. Education

A.A.S.

Golden West College

Skills

• Quality control

• Fair Housing regulations

• Banking

• Cash handling

• Credit analysis

• Training & Development

• Loan Origination

• Leadership

• Customer service

• Supervising experience

• Sales

• Mentoring

• Team management

• Banking

• Cash handling

• Pricing

• Underwriting

• Windows

• Training & development

• Financial services

• Credit analysis

• Fair Housing regulations

• Quality control

• Risk management

• Cash register

• Loan Officer Experience

• Financial Analysis

• Management

• Business Development

Certifications and Licenses

VA LAPP SAR

FHA DE CHUMS

Driver's License

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