Eligibility Specialist
Resume:
Darlene Moore
Katy, Texas
ad1ica@r.postjobfree.com
Work Experience
Eligibility Specialist
Xerox/Family Social Service Administration
September 2008 to May 2022
Process applications - received for all public assistance programs and schedule interview as appropriate. Ensured case information is gathered and processed in a complete and accurate manner in accordance with State Policy. Complies with all rules and regulation as well as state and federal codes and laws regulating to public assistant programs.
Direct Care Counselor
Willow Glen Academy
June 2007 to June 2008
Facilitated structured community and in-house activities, life skills, group, crisis intervention. Trained to deal with aggressive behaviors physical restrain, CPR/First Aid. Responsible for treatment, quality of life and well-being of the residents. Daily Reporting: Progress reports, incident/medical forms, behavioral charting, sleep log, transportation logging,
Secretary
Receptionists, Lake County Juvenile Center
December 1999 to May 2007
General office duties, Processed new referrals on probation, took photograph of juveniles, processed mileage for probation officers/CASA, maintained juvenile records, processed record expunged and checks for various agencies such as Armed Forces, Other County Law Enforcement, Government (FBI, DEA and ATF) and the Judicial System. Education
Certification
Citizens Police Academy
February 2015
Certification
St Mary Medical Center
February 1997
Word Processing
IVY Tech Community College
May 1986
Certification
Purdue College
May 1985
Diploma
West Side High School
June 1977
Skills
Excel (Less than 1 year), LEARNING MANAGEMENT SYSTEM (Less than 1 year), LMS (Less than 1 year), Word
(Less than 1 year)
Additional Information
COMPUTER SKILLS
Languages • Excel, Power Point, Word, ICES, FACTS, LMS, QUEST, Software
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