Customer Service Training Coordinator
Resume:
Kayla Norton
Limitlessly Dreaming.
Gainesville, GA
**********@*****.***
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Unit Training Coordinator
Waffle House
September 2009 to July 2023
Offered great customer service and completed general cleaning duties. Unit training coordinator for 2 years.
Shop Leader
Full metal fabrication - Mount Airy, GA
April 2020 to November 2021
Conduct and lead rebar fabrication according to customer needs using a manual cutter and bender. Bundle and package order. Load order for customer using forklift. Provide paperwork and receipt for customer.
Concrete Laborer and Finisher
Edison concrete and Full metal fabrication - Mount Airy, GA April 2020 to November 2021
Commercial and residential
Read blueprints/plans to calculate measurements and amounts of concrete needed according to customers wants and needs/local governmental laws and regulations. Form and prepare the area using various sized boards and stakes. Grading and leveling by use of skid steer or shoveling by hand. Checking grade using a level (basic level and laser level). Add rebar mats (prepared before hand or on job site). Pour concrete slab (by mixer truck or quikcrete) using concrete drag tool and hand float. Finish concrete slab using hand trowel or power trowel (ride on and walk behind). Pull form boards. Saw joints in slab using a concrete joint saw (unless customer prefers hand joints). CNC Operator
Scale tooling - Baldwin, GA
April 2020 to November 2021
Run lathe, saw, general maintenance and cleaning
Parts Fabricator
Black hawk oxide dying - Mount Airy, GA
April 2020 to November 2021
Dye, package and deliver parts
Line lead assistant
Elanders USA - Kennesaw, GA
January 2020 to May 2020
Assist line leader in leading assembly line. Material handling. Shift Leader
Subway in Walmart - Marietta, GA
October 2019 to January 2020
Housekeeper
Crestline Hotels & Resorts - Atlanta, GA
March 2019 to May 2019
Salesman
Consumers Choice
March 2016 to September 2016
Used auto sales
Shift Leader
Einsteins bros bagels
August 2013 to October 2014
Server
Bullfrogz bar and grill
May 2012 to July 2013
Lead Cashier
Jimmy Johns Fast Sandwich LLC
June 2011 to May 2012
Education
Bachelor's in Sociology
Ashford University
Present
High school or equivalent
Campbell High School
Skills
• Warehouse stocking (1 year)
• Housekeeping
• Cleaning
• Time Management
• Serving/Customer Service (10+ years)
• Hospitality (10+ years)
• retail sales
• Cash Register
• Materials Handling
• Shift Management/Shop Lead (2 years)
• Upselling (10+ years)
• Forklift (3 years)
• Pallet Jack
• Shipping & Receiving
• Assembly
• Order Picking
• Concrete Finishing (2 years)
• Blueprint Reading (2 years)
• Concrete Forming (2 years)
• Microsoft Word (10+ years)
• Inventory management (2 years)
• Metal fabrication (2 years)
• Carpentry
• Construction
• Welding
• Lawn Care
• Heavy Equipment Operation
• Construction Management
• Packaging
• Computer skills
• Mechanical knowledge
• Writing skills
• Inventory control
• Math
• Microsoft Office
Certifications and Licenses
Forklift Certified
Driver's License
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