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Data Science Lead - NLP, ML Pipelines, LLMs

Columbus, OH
... - Data Science Mar 2020 – Oct 2023 Search Recommendation • Built a scalable product search recommendation system using Elasticsearch to deliver highly relevant search results and personalized product suggestions in an e-commerce environment. ... - Feb 26

Seasoned Retail Leader with Strong Customer Focus

Columbus, OH
... Hatfield Used Cars- Sales/Notary Mar 2018-Dec2019 Notarizing vehicles titles, offering customer service to make vehicle sales and helping with last chance financing. Certified Oil- Cashier/ Assistant Manager Mar 2003-Jun 2017 Opening and closing ... - Feb 21

Detail-Oriented Administrative & Patient Services Specialist

Columbus, OH
... Columbus, Ohio Lead Enrollment Counselor Mar 2001 - Sep 2008 • Managed a team to deliver high-quality customer service, resolving complex issues to enhance consumer satisfaction. • Oversaw adherence to policies and compliance regulations within a ... - Feb 17

Senior SaaS Client Success Leader (Enterprise & Mid-Market)

Hilliard, OH
... Solution Consultant — ADP Mar 2000 – Oct 2019 • Led enterprise implementations across ADP HCM, Payroll, Time, Talent, and Performance platforms. • Supported integrations with Ceridian, Paychex, UltiPro, Workday, and Oracle Cloud. • Onboarded clients ... - Jan 29

Senior Customer Service & Operations Leader

Columbus, OH
... Centene Corp (Buckeye Health Plan of Ohio) Customer Service Representative Columbus, OH Mar 2013 – May 2015 • Assisted healthcare members with benefit navigation, provider searches, and transportation coordination. • Handled 100–200 calls daily with ... - Jan 19

Java Backend Developer with Spring Boot & REST APIs

Columbus, OH
... Duration: Feb 2021 – Mar 2022 Role: Java Developer Project 1: Insurance Policy Administration & Customer Management System Project Overview This project involved building a cloud-based insurance policy administration system that supports the ... - Jan 15

Software/Systems Engineer

Columbus, OH
... Systems Engineer Online Computer Library Center Mar 2020 - Sep 2023 • Managed hosted environment for 2600+ servers with individual configurations. • Developed Python, Shell and Perl scripting automation saving over 1000 man-hours annually. • Created ... - Jan 14

SAP HANA & BI Data Engineering Expert

Hilliard, OH
... Duration: May 2016 – Oct 2016 Role: Team Lead Project : Shell International Petroleum company Limited Project Duration: Mar 2015 – May 2016 Role : Team Lead Project : Momentive Project Duration : June 2014 – January 2015 Role : Team Lead Project ... - Jan 11

Quality Assurance Technician with Lab Expertise

Columbus, OH
... Work History Altraset/Mar-Bal, Inc. – Quality Assurance Technician 05/2021 to 12/2024 Interpreted and implemented quality assurance standards and procedures. Devised sampling procedures and directions for recording and reporting quality data. ... - Jan 06

Customer Service Professional with Detail-Oriented Focus

Powell, OH
... and responded accordingly Maintained confidentiality and accuracy when handling customer information Front Desk Staff, Onsite Mar 2025 – Jul 2005 Rolling Hills Hospitality, LLC Georgetown, KY ●Provide exceptional customer support by resolving guest ... - Jan 05
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