Post Job Free

Resume

Sign in

Customer Service Virtual Assistant

Location:
Hemet, CA
Salary:
35
Posted:
November 09, 2023

Contact this candidate

Resume:

LAUREL NETHERTON

*** ***** ******, *** *******, CA 92582 · 951-***-****

ad0zok@r.postjobfree.com · www.linkedin.com/in/laurel-netherton-6a8334183

OBJECTIVE:

Focused on propelling business growth, customer satisfaction, providing superior service, and propel the organization's business growth. Analytical and detail-oriented seeking position to participate, and lead in a dynamic work environment. Past employment experience at Car Rental Direct doing District Collections.

EXPERIENCE

2021-PRESENT

Synergy Companies, Perris, CA

SALES MARKETING REPRESENTATIVE

●Built and maintained relationships with customers and prospective customers to understand their energy needs and recommend products that best fit their needs.

●Trained and oriented new employees.

●Conducted door-to-door sales to give free energy-efficient upgrades to SoCalGas and Southern California Edison customers. Upgrades included Smart Thermostat, Energy Efficient Furnace Motor, Swamp Coolers, Refrigerators, Whole House Fan, and Attic Insulation.

●Educated and qualified customers on options for energy efficiency to save money on their utility bills at community networking events. Sought out at community networking events expand my network.

2018-2022

AFLAC, Corona, CA

SMALL BUSINESS SPECIALIST

Marketed AFLAC enhanced employee benefits packages to small and medium sized businesses.

Developed and implemented sales strategies to identify and cultivate new business opportunities.

Conducted presentations and training sessions to educate business owners and their employees about the benefits of AFLAC products.

Kept abreast of market and economic trends, competition, and industry developments to ensure that products remain relevant and competitive.

2013-2018

Morongo Casino, Resort & Spa, Cabazon, CA

VALET CASHIER (Promoted from Valet Runner)

Created exceptional customer service by delivering safe, seamless, and prompt parking experiences.

Explained valet procedures to guests and directed them to hotel reception, concierge, and lounges.

Coordinated transportation for all VIP guests, entertainers performing at the resort and conference personnel. Organize group events such as “Trunk or Treat” Special Events.

Train all new employees in cashier booth.

SKILLS

• Microsoft Programs (Word & Excel)

• Microsoft Teams

• Typing 40 words Per Minute

• 10-Key

Exceptional Oral and Written Communication

Strong work ethic and able to motivate others

The Criminal Data Processor will review criminal and civil records for accuracy, ensure all required pieces of information are present, will We a looking for a Virtual Assistant to provide administrative support to our team while working remotely.

As a Virtual Assistant, you will perform various administrative tasks, including answering emails, scheduling meetings and making travel arrangements. For this role, a strong Internet connection is required, along with experience using communication tools like Skype.

Ultimately, you should be able to handle administrative projects and deliver high-quality work under minimum supervision.

Responsibilities

Respond to emails and phone calls

Schedule meetings

Book travel and accommodations

Create presentations, as assigned

Address employee administrative queries

Provide customer service as first point of contact

Requirements and skills

Proven experience as a Virtual Assistant or relevant role

Familiarity with current technologies, like desktop sharing, cloud services and VoIP

Experience with word-processing software and spreadsheets (e. MS Office)

Knowledge of online calendars and scheduling ( Google Calendar)

Excellent phone, email and instant messaging communication skills

Excellent time management skills

Solid organizational skills

High school diploma; additional qualifications as an Administrator or Executive Assistant are a plus.



Contact this candidate