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Customer Service Manager

Location:
Madisonville, LA, 70447
Salary:
$16.00 per hour
Posted:
November 07, 2023

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Resume:

T

Judi Taylor

512-***-****

ad0w99@r.postjobfree.com

Madisonville, LA 70447

SUMMARY

Detail-oriented Field Service Manager with a commitment to driving continuous process improvements. Offering a history of achieving new business through dedication and great customer service skills. Known for motivating leadership skills and a dedication to mentoring employees.

SKILLS

Promotional event coordination

Client Relations

Friendly, positive attitude

Strong work ethic

Dedicated and loyal

EXPERIENCE

Field Service Manager

Austin, TX

Resource Staffing Services/ Aug 2017 to Jun 2021

Responsible for contacting New Model Home Builders to establish staffing services to them as well as contact Builders who use our services to ensure they are satisfied with our model home assistants and address any issues/concerns they may have.

Maintain positive customer relationships by addressing problems head on and implementing successful corrective actions.

Directed training and retraining of employees to boost performance and enhance business results.

Mentored and trained new employees to ensure they become familiar with the community they are assigned to and get them acquainted with their role as a model home assistant.

Maintained schedule of up to 8 service calls per day.

Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.

Reviewed completed work to verify consistency, quality and conformance.

Licensed Real Estate Sales Agent

Austin, TX

Republic of Texas Realtors/ Jan 1988 to Jul 2017

Counseled new buyers to enhance sales opportunities.

Cold called clients to obtain exclusives.

Generated lists of for-sale properties.

Gathered, distributed and maintained materials for marketing plans.

Managed real estate transactions from initiation to closing.

Showed residential properties and explained features, value and benefits of available homes.

Promoted property sales through advertisements, open houses and participation in multiple listing services.

Planned and coordinated open house events to move properties.

Coordinated appointments with prospective buyers to showcase houses and plots.

Generated lists of properties compatible with buyers' needs and financial resources.

Networked with industry contacts to expand knowledge of real estate markets and best practices.

Oversaw and negotiated offers for real estate purchases on clients' behalf.

EDUCATION AND TRAINING

Some College (No Degree)

Louisiana State University

Baton Rouge, LA



Contact this candidate