Wyeka Humphrey

**** ********* **. *******, ******* 30034 404-***-**** 404-***-****

ad0nvf@r.postjobfree.com

OBJECTIVE: To contribute developed skills in a Secretary position with a progressive organization offering opportunities for growth and advancement. QUALIFICATIONS: Over ten years of customer service experience with consistently increasing responsibilities in the medical field, trucking industry, administration and further knowledge of customer service.

Skills: Microsoft Office, SMS, SRS, SIS, 1100, E-Assist, Outlook, TenStreet, Lotus, AS400, Typing (55wpm), Data Entry (8,000ksph), Multi-line Phones/Switchboard Systems, Vital Signs, Drawing Blood, Giving Injections, Removing IV, EKG and Patient Care.

Self-motivated; able to implement decisions and set effective priorities to achieve both immediate and long-term goals.

EXPERIENCE:

09/13- Swift Transportation

Safety Compliance Assistance

Manage Files

Hire truck drivers

Process and prepare records

Answering a multiple line phone system

Support medical staff with any concerns or issues

05/12- 05/13 Escreen

Medical Surveillance Coordinator

Answering a multiple line phone system.

Scheduling.

Maintaining Files.

Processed and prepared patient records for all doctors and nurses. Supported employees with medical questions, problems and issues. 01/12 - 05/12 Atlanta Heart Specialist

Medical Assistant

Patients Vitals.

Answer phones.

Charting/Filing.

Patient Care.

Drawing Blood.

EKG.

06/11- 12/11 Oakley Family Medical Clinic

Medical Assistant

Patients Vitals.

Starting/Remove IV’s.

Answer phones.

Charting/Filing.

Patient Care.

Injections.

Drawing Blood.

10/10 - 11/10 Atlanta Endoscopy Center

Medical Assistant Extern

Patients Vitals.

Prep Patients for surgery.

Remove IV.

Answer phones.

Charting/Filing.

Patient Care.

4/08 – 3/09 America’s Capital Partners, Atlanta, Georgia Customer Service Coordinator

Maintained files.

Answered a multiple line phone system.

Dispatched work orders to multiple external employees.

Assisted Customer Service Manager with administrative duties. 8/03 – 4/08 LabCorp, Tucker, Georgia

Customer Service Representative

Processed and prepared patient records for all doctors and nurses.

Answered switchboard and sustained medical files.

Supported employees with medical questions, problems and issues.

Provided administrative support to staff as needed. 4/01 – 6/03 Grady Memorial Health System, Atlanta, Georgia Area Clerk

Maintained files.

Answered phones.

Processed, admitted and discharged patients into and out of hospital.

Completed projects as assigned.

EDUCATION:

2010 Everest Institute, Decatur, Georgia

Medical Assistant GPA: 3.8

2003 Devry Institute, Decatur, Georgia

Telecommunications Management GPA: 3.5

Worked throughout college to pay for expenses.

2000 DeKalb College, Clarkston, Georgia

Computer Engineering GPA: 3.2

CERTIFICATIONS: CPR Certified, Trained in OSHA and HIPPA REFERENCES: Available upon request.

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