Richardson, TX, Cell: 214-***-****, firstname.lastname@example.org
BANKING / FINANCIAL ANALYST
INVESTMENTS OPERATIONS…CUSTODY SERVICES… TREASURY SERVICES
Skilled Operations Analyst / Efficiency Specialist with over 10 years’ experience. A continuous improvement specialist with proven results in driving change to improve processes and client experience. Extensive experience in: Investments Operations, Custody Services, Treasury Services, Cash and Retail Management. Extensive experience in Operations and Sales Support demonstrated results with proven experience in successfully managing multiple cultures using a client and service orientation. Propose solutions by capturing business objectives and requirements. Handle multiple tasks simultaneously in deadline oriented environments.
Serve as a key adviser to business and clients by leading client relationships with outstanding services and ownership.
Skilled with technology/ systems and apply knowledge to operations to overall organization and business implications.
Apply continuous improvement with change mindset, driving change to improve processes and client experience.
Proactively engaged in control and risk management
Demonstrated results/ Achievements
Achieved cost savings and improved efficiencies by 96%.
Managed risk exposure and loss prevention.
Improved productivity by 30% and decreased losses by 99%.
Met and exceeded company sales growth by 7% year on year.
Reduce risk by identifying and addressing any gaps between existing processes and new regulatory requirements.
Leadership and Talent Development Project Management & Organizational Skills
Process and Productivity Improvement Analytical and Critical Thinking Skills
Risk, Compliance Management & Quality Assurance Certified Anti-Money Laundering Specialist
Project Management Methodology
J.P MORGAN, Dallas, Texas (Investment Bank)
Analyst Custody Services 2012 to Present
Assist in daily trade operations and management of approximately $11 billion assets under Custody Services covering average monthly volumes of 13,000 trades.
Manage and reconcile 200+ transactions, trades, and wires in short deadlines daily.
Supervised special project to reduce the number of aging reconciliation exceptions and ensuring operational controls are maintained. Reduced outage by 98% within three months.
Provide analytical & reporting support for operations leaders, focusing on initiatives that will enable improvements in planning, efficiency, controls, and the client experience.
Drove critical thinking and analysis in identifying; best practices, process improvements, feedback from clients measuring trades and volume metrics.
Pro-actively engaging senior management and business partners on trending volumes. Identify and address any gaps between existing processes and new regulatory requirements.
Ensure established data management guidelines and due diligence standards are properly incorporated into the work stream business requirements.
EXXONMOBIL, Dallas, Texas
Operations Manager – Fuel Station 2004 to 2012
Managed the daily operations of several fuel stations. Oversaw sales, inventory, reconciliations, cash management, accounts receivables and accounts payable, payroll and staff development.
Sega Sowe Page 2
Developed and maintained detailed financial forecasts incorporating historical trend and current business information. Monitored functional and store spending versus budget using system generated detail and trend reports.
Assessed the operation to identify areas for improvement. Pursued corrective actions to achieve cost savings and improved efficiencies by 96%.
Managed risk exposure and loss prevention, improved productivity by 30% and decreased losses by 99%. Assisted in price management and closely monitored monthly margins.
Developed metrics and monthly KPIs. Provided analysis, input and recommendations to senior management which aids strategic decisions. Budgeting, forecasting, and weekly P&L reporting to ensure headcount and overtime are under budget. Tracked all expenses daily. Met and exceeded company sales growth by 7% year on year.
Maintained product and service changes. Calculated and monitored inventory levels. Resolved customer/vendor relationships. Enforced all corporate, local and state policies and procedures.
EDUCATION / TRAINING
Texas Woman’s University – Denton, TX
Masters of Business Administration – MBA
Southern Methodist University – Dallas, TX
Bachelor of Science – Economics/Finance
CAMS…Certified Anti-Money Laundering Specialist
(Advancing Financial Crime Professionals Worldwide, Completed 2017)
Extensive experience in FDA regulatory requirements (GMP, CFR) and I
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