Sign in

Customer Service Manager

Talladega, Alabama, 35160, United States
12.00 per hour
January 30, 2017

Contact this candidate

Monica L. Floyd 470-***-****

***-* ******* **** *******, GA

Professional Profile

Seeking an entry level position with opportunity for advancement based on my achievements, merits, and previous work experience.

10 years' management experience

Trained in operating restaurant POS

Experience in data entry

Excellent multitasking skills

10 years experience as receptionist

Managed a health food store/and office manager from 2000-2003.

10 years in billing, AP/AR

12 years' customer service experience

4 years plus of finance with accounting, month end sales reports, working closely with Certified Public Accountant.

Trained in problem resolution and great attitude, and perspective for sales/marketing

Great with taking initiative in any job or task

Completed GYPSI 2014

Completed RESPECT Institute 2015

Professional Accomplishments

Health Care Technician

288 hour training program

Achieved September 2014

Clinical hours completed at Murray Medical Center

Licensing in November 2014

EKG/ECG Technician

96 hour training program

Achieved September 2014

Clinical hours completed at Gordon Health Care

Licensing in November 2014

Phlebotomy Technician

96 hour training program

Achieved December 2010

Clinical hours completed at Health Depot

Licensing in November 2014

Work History

Shipping/Receiving Coordinator

Cleaning Specialist

Customer Service Specialist

Rizzy Home INC.

Diamonds in the Dust

Commercial Cleaning, Calhoun, GA

Kamp Grounds of America, Calhoun, GA


10/2015 - 8/2016



Mexicana Grill, Cartersville, GA


Customer Care Rep-DirecTV

Convergys, Chattanooga, TN


Shipping Coordinator

Receptionist/Office/Store Manager

Hellenic Rug, Inc., Calhoun, GA

UPS, Fed EX, and Bill of ladings

Mother Nature's Eden, Calhoun, GA




Associates Degree

Coosa Valley Technical College, Management and Supervisory Developement

Rome, GA

December 2004


References are available upon request.

Contact this candidate