VERNA RANEE’ NORRIS

Lakewood, WA

acyhvv@r.postjobfree.com

253-***-****

OBJECTIVE: Seeking a position as a certified medical assistant in a team oriented environment.

EDUCATION

Courage 360 Computer Skills Refresher Program, Tacoma, WA 08/2016 to 10/2016

Certified Medical Assistant, Everest College, Tacoma WA 08/2010 to 5/2011

Medical Assistant Externship: 04/2011 to 05/2011

Certified License #CM 604*****-**/13/2013

High School Graduate

EXPERIENCE

Inbound Freight Preparation Agent (Seasonal) for Amazon thru Integrity Staffing Solutions. 10/28/2016 to 12/16/2016

Required duties: Received and prepared all inbound freight requiring troubleshooting, researched items for proper documentation, freight items all required re-labeling, and special preparation before being sent out to customers.

Patient Service Representative (Contract): Aerotek Inc. 12/2015 to 04/2016

I answered inbound calls to schedule patients for medical appointments, prepared new patient files, verified insurance through electronic medical database, data entry, billing claims. Most calls I had to research for a provider in Veterans local area to schedule a medical appointment with a provider closer to them so they wouldn’t have to drive for hours to their local VA hospital.

Home Health Care Provider- Private Clients 03/2009 to 05/2010 and 08/2012 to 05/2015

Assisted clients with their daily living needs and activities, managed budgets, scheduled and drove clients to medical appointments, assisted in ordering and administering oral medications prescribed by their provider if needed, housekeeping, personal shopping, and attended to other needs requested.

Medical Support Assistant (Contract)

VA Puget Sound Health Care System, VA Hospital, Lakewood, WA

08/2011 to 07/2012 and 03/2008 to 02/2009

Scheduler duties: Answered multiple inbound calls in a call center setting, scheduled Veterans for medical appointments, prepared general office documents and appointment reminders for mailing, and responsible for office mailings. Clinic duties: Checked in patients for their appointments, prepared encounters for clinic providers, ensuring patient were seen in a timely manner. I was responsible in verifying patient demographic information, data entry, filing patient records. All data information was entered into office internal software. I received all clinic mail, distributing to staff and providers. Assisting walk up patients and their family with questions and directions to another part of the hospital.