Over * years of industry Experience in Software QA Testing including SAP/ABAP Development for Client-Server applications.

Extensive working experience on Functionality Testing, Regression Testing, Integration Testing, System Testing, Performance testing, End to End and UAT testing. Experience in working in Agile and Waterfall methodologies.

Extensive hands on experience on Telecom End to End Service Delivery management system Including Customer care portal and self-service portals.

Extensive knowledge on End to End telecom domain which includes Ordering, provisioning, Networking and billing.

Involved in Team Managing, Test Planning, Test design, Test Execution and Defect Tracking activities and Risk Analysis

Experienced in Onsite and Offshore coordination and leading the test team.

Expertise in Test Planning, Identifying Test Scenarios, Writing & Executing the Test Cases according to the Business requirements.

Experience in reporting/ verifying/ updating/ closure of defects.

Hands on experience on IBM Mainframe, WebSphere and Sterling OMS application.

Hands on testing IVR and Mobile application testing on Android mobile devices as well as emulators.

Experience in working with various relational databases like SQL, Oracle.

Work experience in Test management and Defect Tracking Tools like HP Quality Centre (ALM Quality Centre).

Work experience in testing of new applications and/or enhancements to existing applications throughout their development/product lifecycles.

Strong Communication and Interpersonal skills to maintain effective work relationships with all levels of personnel. Clear understanding of business rules and ability to work as a part of team.

Skilled at working independently, multi-tasking and delegating responsibilities.

EDUCATION

Bachelor of Technology in Mechanical Engineering, BPUT, ORISSA, India.

TECHNCAL SKILLS:

Operating Systems: Windows 98, 2000, XP, UNIX, iOS, Android

Languages: C, C++, ABAP/4

Data Bases: Oracle 8, MYSQL

ERP: SAP ECC 6.0, SAP R/3 (4.7 C, 4.6 C)

Cross Applications: ALE, IDOC, RFC

User Interface: Menu Painter, Screen Painter, ALV Grid

Test Management Tool: HP ALM Quality Center, Test Director

Version Control: Visual Source Safe, Share Point

Environment: AS400, Mainframe, Java/WebSphere

PROFESSIONAL EXPERIENCE:

T-Mobile, Huston, TX USA

May ‘15 – Present

T-Space is Post sale Online Account Management (OLAM) Self-service site of T-Mobile. T-Space handles customer base of 60 million users with average 2 million transactions per day. T-Space is for Wireless, Wireline Consumers and Small Business. T-Space empowers customer to perform most of the activities online which includes – Manage services online, view Bills, Payments, View Usage, Manage Profile, Manage Features, Shop, Support & etc.

As a OLAM Test team, major responsibility to validate the Credit screening check using IBM Sterling CRM application for various types of customers.

Also, responsible for the System testing of OLAM Application in PIE (Partially Integrated environment).

Responsibilities:

Analysing the Business and Technical requirements and keeping track of the new requirements.

Responsible for preparing the Requirement traceability matrix (RTM) document and Test Packages.

Major responsibility to validate the Credit screening check using IBM Sterling CRM application.

Responsible for preparing High level test planning, detailed level test planning per Business requirements for Sterling CRM, T-Space (Self Service Portal) and CSR (Customer Care Portal) and maintain the Test data management.

Responsible for provide Risk analysis to the higher management.

Involved in Functional testing, Regression testing and End to End testing of T-Space & CSR.

Prepared and executed Test Cases on different OS for T-Sapce mobile applications on iPhone, iPAD and Android platforms with Browser Compatibility testing

Maintaining requirements, test cases, test data, test results and bugs using HP ALM Quality Centre.

Responsible for preparing, reviewing, peer-reviewing and updating of test Cases – Regression, End to End and UAT testing.

Coordinating with different application teams for any kind of issues escalation and testing support.

Maintaining Execution status report on daily basis.

Follow Defect Management process and reporting Defects in ALM Quality Centre

Attending issue meetings.

Participate in the trainings conducted by the Client.

Proactively define and monitor project issues and risks and develop mitigation plans.

Provided training support and presentations to all project members whenever required.

Environment: Windows, iOS, Android, HP ALM Quality Center, Oracle, Mainframe, Java.

Safeway Inc, Walnut Creek, CA USA

Feb ‘14 – Mar ‘15

Safeway introduces Sterling OMS systems which manage the complexities (Increased competitive pressure and growing customer demand, fulfilling orders across multiple customer engagement channels) and provide improve supply chain efficiencies with generic business responsiveness by cost-effectively on global products and service fulfilment.

Various promotions targeted to Safeway customers who make purchases in Safeway stores, using dotCOM and Mobile App. Additional discounts of xx cents on top of any other eligible discounts to be given for prepay and pay at the KIOS transactions if payment type is with Debit, Fast Forward, Club card, Corporate Charge Card, S-Check and Cash. It’s applicable for all US Safeway Customer.

Product promotion would display in the KIOS, Web and Mobile with the customer’s accumulated savings points.

Upon the customer receiving a discount by tender type the customer’s club card number, transaction number and savings amount will be stored in a text file maintained by the Order Management System.

Responsibilities:

As a Test Lead, I've been involved in the various releases in End-to End, Regression and Functional testing.

Estimate the project by analysing the Requirement and Solution approach as End to End Testing and UAT prospective

Providing Test Estimates for the new build pushed into UAT/ORT environment

Preparing the Requirement traceability matrix (RTM) document and Test Packages.

Responsible for preparing the Test plan, test data and secured the environment for End to End and UAT testing prior to the testing.

Reviewed with and getting signed off all the deliverables from Business Stakeholders

Coordinating with the different engineering, product support team for product related issue escalation, data setup

Validate Connectivity between WebSphere Commerce and Sterling OMS application

Validate the overall functionality of Sterling Order management system and WebSphere Commerce

Actively monitoring the deliverables and execution timeline.

Provide support to the testing team during execution with expertise knowledge

Created modules and prepared test cases in ALM Quality Centre, linked with corresponding Requirements.

Coordinating with the different application teams for any kind of issue escalation, data setup

Defect logging and tracking in the defect management tool ALM QC.

Defect analysis and provide impact analysis of defects.

Track and report upon testing activities, including testing results, test case coverage, defect discovered and their status

Preparing the EOD status report all the execution track and send it to leadership.

Responsible to provide the successful test results along with the application screen shot to the Stakeholders for approval and signoff.

Documenting, implementing, monitoring, and enforcing all processes and procedures as per the organization standard.

Environment: Windows, iOS, Android, HP ALM Quality Center, SQL, WebSphere.

TekReliance, San Ramon, CA USA

Feb ‘10 – Feb ‘13

QA Mobile Engineer

Responsibilities:

Validated the functionality of various Applications and Website in the compatible Cell Phones (iPhone, iPod, Android, BlackBerry etc.) such as SOL FOOD, Parking Ticket Hassle, KICKBACK, CertTracker, noTice, PAN AM 73, Footfeed, ScoLanova, 123Downloadme.com, RUDY, Mojuix etc.

Being the Test Lead and SPOC at Onsite location, I've been involved in System level testing and Functional testing of various applications

Analysed the Business and Technical Requirements and keeping track of the new requirements and CRs.

Prepared the Test Strategy and Test Plan

Involved in Project Requirements Estimation

Fully collaborated with the team in activities (like preparing HLTCs & DTCs), overview activities (like Meeting Minutes & Call Log creation/consolidation etc.)

Prepared and executed the Detailed Test Cases on different Apps for mobile applications on iPhone, Blackberry and Android platforms

Coordinated with the Development teams for any kind of issue escalation, Data Setup and Defect tracking

Defect logging and Tracking in the defect management tool

Tracked and Reported upon testing activities, including testing results, test case coverage, defect discovered and their status etc.

Involved in Documenting, Implementing, Monitoring, and Enforcing all processes and procedures as per the organization standard

Environment: Android, iOS, HP ALM Quality Center, SQL, Java

Reliance Communications, India

Aug’08 – Aug’09

Reliance Communications – SIP #4 CT Part1 Hybrid & Vendor Solutions

Responsibilities: (E2E/Functional Testing)

Participated Review of Test Strategy, Business Rules and Business Requirement

Preparing Test Plan and Data Request for different Applications/Modules

Prepared the HLTCs (High Level Test Cases) and in review of the HLTCs.

Participated in HLTCs review (Peer and External) and prepared the corresponding Issue Log reports.

Prepared the DTCs (Detail Test Cases) and participating in Reviews of the DTCs.

Prepared the DTCs Review (Peer and External) Issue Log reports.

Tracked and Reported upon testing activities, including Test Results, Test Case coverage, Defect discovered and their status

Feb’08 – July’08

Reliance Communications – EBMIS - Release 3.0 to 5.0

Responsibilities: Primary Responsibilities: (E2E/Functional Testing)

Understood the existing Functionality.

Involved in Test Planning

Prepared the HLTCs and participated in review of the HLTCs.

Prepared the HLTCs review (Peer and External) Issue Log reports.

Prepared the DTCs and participated in review of the DTCs.

Prepared the DTCs review (Peer and External) Issue Log reports.

Reported Defects in Quality Centre- 8.4

Involved in Regression testing of the modules

Involved in communicating Technical Issues with the remote development team.

Provided workaround for issues faced.

Covansys India Pvt Ltd, India

Nov’06 – Feb’08

SAP Tester

Responsibilities:

Analysed FI/CO, SD, PM Module implementation and wrote Test Plan Formulation for the SAP implementation.

As per the Testing requirement and implementation Created documentation for the conceptual design. Developed Testing Methodology for the entire System Testing.

Intensively involved in the Functional Testing of the implementation.

Was involved in the GUI Testing for the Look and Feel of the forms.

Actively involved with the developers in conducting the Unit Testing of the application.

Employed both the White-Box and Black-Box Testing Methodologies

The Test Plan involved the every conceivable bug detection processes like Positive/Negative and Boundary Condition Testing Techniques to detect, log and fix the same.

Involved in the database testing for the data population and correctness of the data. Wrote SQL statements to test the same.

Analysed Billing and scheduling business process and wrote test plan for the SAP R/3 Implementation.

Conducted Integration Test for the FI/CO, SD,PM Module with other module implementation

Responsible for the Financial and Logistics Modules test plan writing and execution of business process of SAP Implementation

Conducted test for the Business Rules as per the responsibilities in SAP Implementation

Validated the data migration from Legacy system to the SAP R/3 Implementation

Reported Bugs encountered during the test using Test Director.

Prepared test plan for each module of SAP R/3 implementation.

Involved in Regression Testing for SAP R/3

Wrote user defined functions to handle the Data pool migration and repetitive navigation of SAP R/3 Implementation

Wrote performance Test Plan for the performance test of every business process of implementation

Developed Context sensitive scripts for every business process navigation

Analysed the result files and migrated result data to Excel sheet.

Environment: Win 2000, SAP R/3 release 4.6C, Solution Manager, QuickTest R/3, Load Runner, Test Director

WORKSHOPS/TRAINING PROGRAMS ATTENDED

AutoCAD and Machining Works at Central Tool Room and Training Centre (CTTC), Bhubaneswar,Orissa, India

Practical Training in Various Fields of Rolling Stock Maintenance at Delhi Metro Rail Corporation (DMRC), Delhi,India

SAP(ABAP/4) training at Futuresoft Management Pvt. Ltd, ), Bhubaneswar,Orissa, India

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