LORNA FOYACA, MSHRM

786-***-**** acwsqo@r.postjobfree.com

HUMAN RESOURCES PROFESSIONAL

Extensive background in HR generalist affairs, including experience in employee recruitment and retention, staff development, conflict resolution, benefits and compensation, HR records management, HR policies development and legal compliance.

Languages: English and Spanish

HR SKILLS

Employment Law

FMLA/ADA/EEO

HR Policies & Procedures

Staff Supervision

Staff Recruitment & Retention

Employee Relations

Benefits Administration

Orientation & On-Boarding

HRIS Technologies

Training & Development

Performance Management

Organizational Development

EDUCATION

FLORIDA INTERNATIONAL UNIVERSITY (FIU)

Master of Science in Human Resource Management, 2015 UNIVERSITY OF HAVANA

Bachelor of Law, Juris Doctor Equivalent, 2006

PROFESSIONAL EXPERIENCE

CARE RESOURCE-MEDICAL CARE PROVIDER Miami, FL

Human Resource Representative, March 2015 - Present

Address employee relations issues, such as harassment allegations, work complaints, or other employee concerns.

Review and update policies and procedures in the employee handbook.

Act as a workable resource for managers in the event of performance management issues, development and staff promotion.

Recruit and hire staff based on proactive procedures/ Provide weekly status report of new candidates to managers/ Update job postings on company website and job boards as needed.

Work with the I-9’s and prepare files for audits/ Verify work authorization through E-Verify.

Conduct comprehensive telephone screening interviews.

Carry out background and reference checks on prospective employees/ Extend employment offers according to established procedures.

Conduct new hire intake, orientation and training.

Evaluate job positions; determine classification, exempt or non-exempt status, and salary.

Prepare or maintain employment records related to events such as hiring, termination, leaves, transfers, or promotions/ Prepare various reports by collecting data from the HRIS.

Conduct exit interviews and create reports of collected employee feedback for company records and managers' use.

Design, evaluate and modify job descriptions based on institutional needs to ensure that available positions are current, competitive and in compliance with legal requirements.

Accomplishment: Aided in the implementation of a “New Hire” follow- program to better retain new employees.

PROFESSIONAL EXPERIENCE (CONTINUED)

EULEN AMERICA/ MIA INT. AIRPORT Miami, FL

Administrative Supervisor November 2013 – February 2015

Supervised daily office operations.

Administered recruitment activities, scheduled interviews and approved candidates to fill open positions.

Coordinated ongoing staff development; annual performance appraisals, disciplinary actions and staff meetings.

Responsible for employee relations; also supervised HR Specialist, Payroll staff, and OSHA Compliance specialist

Updated and maintained organizational charts.

Manage ID badge applications with U.S. Customs and Border Protections and Miami-Dade Aviation Department.

Handled general administration queries.

Ordered and inventoried office supplies.

Accomplishment: Revamped the orientation process for new hires, which was implemented company- wide.

NEWSLINK. LLC/ MIA INT. AIRPORT Miami, FL

Sales associate December 2012 - November 2013

Provided outstanding customer service to international clients.

Balanced cash at the end of the shift and generated accounting.

Assisted in the training and development of new personnel. ESPEA UNIVERSITY

Labor Law Compliance Analyst March 2011- September 2012

Reviewed labor contracts.

Obtained temporary work permits for international professors.

Advised Human Resources personnel on employment procedures.

Drafted new employee contracts.

MINISTRY OF JUSTICE

Employment Attorney September 2006 - December 2010

Provided counseling.

Ensured that companies followed government laws.

Assisted in rewriting employee manual.

Revised and updated company policies.

Dictated labor contracts.

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