Ramona ZIADI

Address: Flat **, * Mout View Road. N4 4SL London United Kingdom.

Email: acw9ii@r.postjobfree.com – mobile 0044 748-***-****.

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Personal statement

A highly motivated and driven marketing manager with fiftheen years experience in high level sales environments. Confident, tenacious with a proven track record for first class marketing management and client satisfaction. Always on task with an ability to identify key marketing strategies and implement account direction positively. An excellent communicator and leader with an emphasis on utilising the strengths of colleagues and creating an environment of forward thinking ideas driven by business needs, sales targets and innovative marketing solutions.

Summary

Specialties:

Above and below the line advertising to build brand affinity and promote specials offers (across Press, Digital, TV and Outdoor Media).

Retail Marketing (including Brand management, Brochures and POS).

Creative briefing

Project Management

Event Creation

Building Media Partnerships PR generation

Worked client- side and across both media agency / media owners (inc. Print, Digital and Outdoor).

Areas of expertise

Strong marketing development and strategy skills.

Confident communicator negociatior and decision maker.

Proven business and implementation planner.

Thrives in high level business environments.

Broad knowledge of account management, up selling and client expectation.

Technically competent with extensive experience of a variety of software systems and database.

Account Performance.

Employment history

High Street SELFRIDGES Store - London

Retail – Manager Juin 2014 /April 2016

Results – Driven sales professional with a dedicated history of success providing consultative sales and advisory services to meet the needs of a diverse client population.

Experienced in development sale and performance management as the New Business Development: Eyeko Brand.

Responsable for hiring and developing the new counter from the point of start up.

Managing a sales staff that brought in the highest less than year revenue in the history of the company.

Collaborated with service manager to develop several customer programs that became extremely successful.

Reprensented the firm at sales shows and exhibitions at London Hong Kong and New York.

Assisted in developing effective plans that brought in large crowds for each promotion.

Provide coaching and support to drive results / target on a daily basis.

Effectively manage, train and communicate to sales teams.

Regular reporting to the managing Director management and progress of team to ensure full company visibility.

Take stock inventory regularly, to make sure we have product levels in stock situation arise.

Feedback any relevant stock issues to head office and the retail management.

Ensuring the customer received the best possible service.Communicated with clients and merchants to improve and develop business relationships cordially, in addition to maintaining constant follow – up on their feedback.

Recruiting and training sales staff allocation areas to sales.

Developing sales strategies and setting sales targets.

Monitoring the team performance and motivating them to reach targets providing feedback and coaching to team members.

Compiling and analysing sales figures.

Collecting customer feedback and market research.

Keeping up to date with products and competitors.

Monitoring Rotas weekly to ensure effective coverage and communicate to retail manager and team any vital information including openings, sickness, absence or holiday, plan agency.

Juliette shop Store - London

Marketing Manager - June 2010 May 2014

I am responsible for the implementation of new marketing strategies designed to maximise revenue and extend the range of sales opportunities and business growth:

Focusing on the evolution of new business prospects through marketing strategies

Managing and driving marketing teams to achieve and exceed targets.

Working closely with sales directors to promote brands and increase value of products.

Monitoring account performance.

Gathering and presenting key marketing data to account executives and to suggesting necessary reactions to forecasts and sales targets.

Founder and Sales Director @ Les 1001 et 1 Nuits

Project Manager Strasbourg

December 1998 – March 2010

Area (s) of Activity: cultural and artistic

(2 collaborators)

Managing several key accounts and attracting new business:(Festival, events, activities

Monitoring and managing large Marketing budgets

Reporting forecasts to executives.

Troubleshooting and all round monitoring of new business development.

Reviewing financial and budgetary data and streamlining areas to maximise potential sales.

Liaising with clients.

Organising team building and mentoring sessions.

In charge of clients’ portfolios and its expansion; organized meetings (face to face, skype, telephone) with the clients; created proposals, set up the project’scope and settled the Sales argumentation for potentials lead-in close cooperation with the Board of Directors.

Creation of a festival every two years with artists from Africa: (Algeria. Morocco, Tunisia, Egypt, Mali, Mauritania, Western Sahara, Cost ivory, Guinea, Senegal….) network connection with the Offices of Tourism of these countries.

Internal communication - External: Editorial secretariat and cultural projects and a festival which aims to increase social interaction between populations of immigrant and urban dwellers.

Participation in developing the media plan (adaptation, creation and monitoring advertisements, advertorials, budget

Collaboration to the annual report, brochures key figures, the media presentation of the company ...

Collaboration with external service providers (agencies, graphic designers, dialers

Planning a trip traveling with a group of 10 people for an exhibition surly culture of the indigenous peoples of the Sahara: Tuareg. Peuls ...

Planning and booking tailor-made itineraries with the Office of Tourism Algerian Tamanrasset.

Supervision and support in partnership with Tuareg guides in the region.

Provide customer service luxury 5 star.

Planning an exhibition on the culture of the indigenous peoples of the Sahara in association with Horizon Nomade Travel Unplugged Strasbourg

Creating Events in cultural activities, Strasbourg management projects in their entirety in France. (Groups of 20 to 25 participants). Negotiations, proposals and detailed budgeting and HR presentation. Social partners and financial partners.

Logistics tracking with the organization and event planning. Coordination of different stakeholders with the implementation of road books * Supervised teams on hand to ensure smooth operations.

Timeliness, retro management planning, administrative and sales tracking.

Customer support throughout the records, analysis of qualitative and quantitative results.

PR: organization and implementation of media relations.

Achievement of releases, files and key media. Organization of conferences, support requests from journalists and information dissemination, monitoring and analysis of press coverage.

Participation in the festival Strasbourg Mediterranean: Organization and management of this event in Lorraine and Champagne Ardenne.

EDUCATION

International Commerce Chamber and Industry of Strasbourg and the Bas-Rhin in Alsace. Tools import / export, logistics, transportation management. marketing, sales strategy, and business administration. Field of study: strategic marketing, direct and operational management of global communication and media, business law and taxation, EU law, international trade, human resource management. 2000 – 2001.

Abroad study Program ( Erasmus – Student Exchange Program ) la, EU law 1996-1997 University Antilles Guyanes Caribbean.

Bachelor of Business Administration. June 1987 Lycee Technique Colmar. France.

PROFESSIONAL DEVELOPMENT

Consultative Negotiation Skills Training- International Commerce Chamber and Industry of Strasbourg and the Bas-Rhin in Alsace. 2000/2001.

Advanced Product Program, Ogaca 1999/2005.

Presentation Skills Training External Consultant Ogaca 1999/2005.

Study Program ( Association for Vocational Training Hospitality September 1998 Martinique/Caribbean.

INTERSHIPS

Communication intern, 3-star Hotel mercure Trois Ilets Martinique/Caribbean June 1998.

Marketing Intern, Les 1001 nuits Strasbourg France.

LANGUAGE

French native speaker, excellent presentation and written skills

English, full professional proficiency

Arabic, ability to oral communication

TOOLS / Software / Methods

Software: - Office: Microsoft Office (Word, Excel, PowerPoint, Mail Merge), Messaging Outlook - Emailing - Reservation Management, Photoshop,

Top hotel software - Hotix, Amadeus.

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