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Customer Service Mental Health

Memphis, Tennessee, United States
October 25, 2016

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Nikita Robinson

Memphis, TN - 901*******


Provider Relations Representative

Connexion Point - Memphis, TN - June 2016 to Present Answer incoming calls from medical providers seeking eligibility status for members. Research claims and provide needed information or assist with resubmitting claims. Customer Service Expert

Connexion Point - 2015 to 2015


Conduit Global - 2014 to 2015

Customer Service Expert

Conduit Global - 2014 to 2014

Customer Service Expert

Premier Transportation - 2013 to 2014

Customer Service Expert

Advance Service Inc - 2011 to 2013

Dispatch Supervisor

Premier Transportation - 2009 to 2011


Southeast Mental Health Clinic - Memphis, TN - April 2008 to January 2010 Responsibilities

Greet clients in person or over the phone. Admittance, assist M.D. or Case Managers, create or maintain charts. All other administration duties.


I started as a File Clerk and advanced to a

Receptionist, managing an office with minimum supervision. Skills Used

Basic computer skills.

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