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Customer-Centric Leader with 10+ Years Experience
Columbus, OH
... Forward Air Corp, Reynoldsburg, Ohio 8/2016 – 9/2019 Customer Service Representative Optimized the client experience in all interactions by addressing inquiries, resolving complaints, and offering solutions to account-related issues. Built and ... - May 07
... Forward Air Corp, Reynoldsburg, Ohio 8/2016 – 9/2019 Customer Service Representative Optimized the client experience in all interactions by addressing inquiries, resolving complaints, and offering solutions to account-related issues. Built and ... - May 07
Certified Scrum Master + Agility Lead Resume Title
Columbus, OH
... Removed impediments and blockers that hinder the team’s progress, proactively identifying, and resolving issues to maintain momentum. Making sure the sprint backlog is managed and ready with tasks and work items for next two sprints in advance. ... - May 05
... Removed impediments and blockers that hinder the team’s progress, proactively identifying, and resolving issues to maintain momentum. Making sure the sprint backlog is managed and ready with tasks and work items for next two sprints in advance. ... - May 05
Customer Service Specialist with 16 Years Experience
Reynoldsburg, OH
... Proven ability to address customer inquiries and resolve issues efficiently, demonstrated through previous roles as a Customer Service Representative and Cashier. Skilled in active listening, call center operations, and customer relationship ... - May 05
... Proven ability to address customer inquiries and resolve issues efficiently, demonstrated through previous roles as a Customer Service Representative and Cashier. Skilled in active listening, call center operations, and customer relationship ... - May 05
Experienced Administrative & Operations Coordinator
Columbus, OH
... Greet and check in patients, as well as schedule appointments when needed for patients, staff members and family members. Maintains unit supplies/forms appropriately, Maintain patient charts and records, ordering and purchasing supplies. Report and ... - May 03
... Greet and check in patients, as well as schedule appointments when needed for patients, staff members and family members. Maintains unit supplies/forms appropriately, Maintain patient charts and records, ordering and purchasing supplies. Report and ... - May 03
Aspiring Cybersecurity Professional with Customer Service Expertise
Columbus, OH
... / Customer Service Associate - Jamie’s Cheesesteaks (2021–Present) • Deliver excellent customer service and resolve issues efficiently • Handle high-volume cash and card transactions accurately • Train new employees on systems and procedures • ... - Apr 29
... / Customer Service Associate - Jamie’s Cheesesteaks (2021–Present) • Deliver excellent customer service and resolve issues efficiently • Handle high-volume cash and card transactions accurately • Train new employees on systems and procedures • ... - Apr 29
Experienced Elementary Education Leader and Mentor
Columbus, OH
... Pioneered a sustainability project that educated students on environmental issues and solutions. Increased parental involvement in students' education by organizing regular communication and events. Collaborated with colleagues to integrate cross ... - Apr 28
... Pioneered a sustainability project that educated students on environmental issues and solutions. Increased parental involvement in students' education by organizing regular communication and events. Collaborated with colleagues to integrate cross ... - Apr 28
Dynamic Customer Service & Training Specialist
Columbus, OH
... Cashier and Customer Service McDonald's Cincinnati, OH May 2021 to December 2021 I provided professional and courteous customer service, resolving issues and answering questions promptly while accurately processing transactions and handled cash as I ... - Apr 28
... Cashier and Customer Service McDonald's Cincinnati, OH May 2021 to December 2021 I provided professional and courteous customer service, resolving issues and answering questions promptly while accurately processing transactions and handled cash as I ... - Apr 28
Operations Clinical Coordinator
Columbus, OH
... Assisted clients with care management needs, facilitating appointments with providers, securing Medicaid, and processing ... Identified and rectified issues with test performance efficiently. After promotion, served as a Patient Services ... - Apr 28
... Assisted clients with care management needs, facilitating appointments with providers, securing Medicaid, and processing ... Identified and rectified issues with test performance efficiently. After promotion, served as a Patient Services ... - Apr 28
IT Technical Lead Mainframe & Modernization Expert
Columbus, OH
... Analyze production issues, perform root cause analysis, and implement permanent fixes with minimal supervision. Participate in requirement analysis by collaborating with business analysts and stakeholders to understand functional needs. Perform unit ... - Apr 27
... Analyze production issues, perform root cause analysis, and implement permanent fixes with minimal supervision. Participate in requirement analysis by collaborating with business analysts and stakeholders to understand functional needs. Perform unit ... - Apr 27
Entry-Level Custodian / Warehouse Associate Seeking Relocation
Columbus, OH
... to ensure guest satisfaction • Responded promptly to guest inquiries or concerns regarding housekeeping services, resolving issues effectively • Followed established safety procedures when handling cleaning chemicals and equipment to maintain a safe ... - Apr 26
... to ensure guest satisfaction • Responded promptly to guest inquiries or concerns regarding housekeeping services, resolving issues effectively • Followed established safety procedures when handling cleaning chemicals and equipment to maintain a safe ... - Apr 26