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Asset Management, Purchasing, Customer Service, Sales

Location:
Altoona, Pennsylvania, United States
Salary:
38,000.00
Posted:
October 22, 2016

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Resume:

PROFESSIONAL SUMMARY:

Experienced Professional with 10 years of experience and is seeking to contribute knowledge and acquired skills within an inventory control role.

EDUCATION:

A.S. Information Sciences Technology

The Pennsylvania State University, World Campus

May 2013 - Present

Certificate Information Sciences Technology

The Pennsylvania State University, World Campus

December 2010

EXPERIENCE:

First Commonwealth Bank, Hollidaysburg, PA June 2016 to Present

Financial Solutions Specialist

Handle cash transactions

Open checking, savings, money market, and club accounts

Sales calls for referrals (Brokerage, Insurance)

Place loan applications for Personal, Home Equity, Vehicle

New Enterprise Stone and Lime, New Enterprise PA May 2015 to Oct 2015

IT Asset Management/Procurement Analyst

Responsible for the entire life cycle of a product, including acquisition, distribution, internal allocation, delivery and the final disposal of resources.

Provide Level 1 support services for end user requests, including troubleshooting activities. Escalate end user requests to the appropriate support group, as necessary.

Maintain optimal IT stock levels to ensure timely availability of products, manage excess and ageing stock.

Record end user requests in the Incident Tracking System.

Used electronic inventory tracking to scan stock and reconcile IT inventory.

Processing purchase orders for equipment purchases/vendor needs.

Review service levels on a continuous basis.

Create and maintain spreadsheets to report and analyze data.

Report project plans, progress, and results.

Home Nursing Agency, Altoona, PA December 2006 to May 2015

IT Support Analyst

Responsible for the entire life cycle of a product, including acquisition, distribution, internal allocation, delivery and the final disposal of resources.

Provide Level 1 support services for end user requests, including troubleshooting activities. Escalate end user requests to the appropriate support group, as necessary.

Provide initial helpdesk support for over 1,000 users in 32 offices throughout central Pennsylvania and Ohio. Record end user requests in the Incident Tracking System.

Maintain optimal IT stock levels to ensure timely availability of products, manage excess and ageing stock.

Record end user requests in the Incident Tracking System.

Used electronic inventory tracking to scan stock and reconcile IT inventory.

Processing purchase orders for equipment purchases/vendor needs.

Review service levels on a continuous basis.

Create and maintain spreadsheets to report and analyze data.

Assisted in technical training for POC end users.

Report project plans, progress, and results.

Maintain a working knowledge of computer technology, network systems, and standard software and acts as a resource of technical information to the UPMC end user community.

Completed tasks as a Department Assistant

oMeeting Minutes and Agendas

oOrdering of Office Supplies

oMail distribution

oTriage of calls into department

oPurchase Order Processing/Handling

Ramada Inn, Altoona, PA August 2003 to October 2006

Front Desk Associate

Provided customer service to visitors to the hotel.

Answered phone calls for reservations and questions regarding events.

Assisted in payroll and staff scheduling.

Assisted in interview and hiring processes of front desk associates.



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