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Human Resources Manager

Stephenson, Virginia, 22656, United States
October 20, 2016

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*** ******* ***** ****** **********, VA 22656 304-***-****


Strategic Human Resources Professional with 22 years of comprehensive human resources experience including recruitment and retention, organizational development, conflict resolution, change management, workers compensation, safety, employee relations, compensation and benefits administration.

Dedicated, decisive, and creative leader who uses a participatory management style to gain support of initiatives.

Skilled at developing innovative solutions to HR issues in support of strategic business objectives.

Effective communicator who develops a strong rapport with employees at all levels of the organization.

Strong Expertise in:

Organizational Development/Change Management

Employee Relations/Engagement

Strategic Planning/Implementation

Recruitment and Staffing

Policy Design & Administration

Compensation & Benefits Administration


Provided leadership in navigating City staff through the transition of two City Managers as well as creating new engaged, customer oriented culture in the Human Resources Department

Designed and implemented new performance management program for managerial and non-managerial staff in support of a merit or incentive based compensation system

Developed and implemented a labor utilization policy and report to maximize labor efficiency in the production operation

Developed and implemented a production zone staffing model to improve overall efficiency to the operation

Developed and implemented a process technician training program for new and existing key technical positions in response to labor shortage in field of injection molding

Developed and launched comprehensive succession planning and leadership development program

Designed retention/employee engagement plans which decreased turnover by 50% over 3 year period

Provided strong leadership in managing the organization through two primary change events that included an acquisition from LM Services to Polo Ralph Lauren in July 2004 and Polo facility closure slated for August 2010




Ashworth Bros., Inc. 2015 - Current

Manager, Human Resources

HR executive responsible for direct supervision of 2 employees to include human resources staff. Manage recruitment and staffing of a 120+ employee Metal/ Wire Forming Conveyor Belt Manufacturing Facility. Reporting directly to the CFO, responsible for overall strategic planning, development, and implementation of key human resources policies and programs that are in support of the organization's strategic business plan. Primary role to establish HR infrastructure to support and navigate the organization through a culture transition from a 70 year old family owned business to a world class international business with multiple plant locations.

Developed and implemented a new hire onboarding/training program for plant employees as well as revised new hire compensation system based on new progress to meet established KPI’s

Implemented people scorecard with key human resources metrics to develop retention, compensation and safety programs

In process of designing a leadership development program to support culture change with staff to a LEAN Manufacturing facility

In process of developing career ladders and training plans for maintenance and engineering positions

In process of revising skill based pay program and designing cross training programs to ensure a flexibility workforce

City of Winchester, Winchester, VA 2013- 2015

Assistant Director (Interim Director), Human Resources HR executive responsible for direct supervision of 6 employees to oversee the Human Resources Department supporting 500+ City employees. As Interim Director, report to the City Manager and support 13 City Departments as well as various City Constitutional Offices. Responsible for strategic planning, organizational development and design of human resources programs to support the City’s Strategic Plan. Primary role developing an HR infrastructure to support multiple City departments with various needs. Establishing consistent governance of HR policies/procedures pursuant to local, state and federal public sector employment laws. Coaching and supporting Department Heads and Managers in employee relations practices to develop a culture of commitment and customer excellence for our City residents.

Established a new HR department structure and staff position descriptions to improve HR services provided to City departments and employees

Revised City’s recruitment procedures, established new selection processes and metric reporting to decrease fill rate time, reduce turnover costs and increase retention of staff

Established new employee orientation/onboarding program for all newly hired City staff to engage employees in the City’s strategic plan and reduce turnover impact/retraining costs

Revised exit interview process to establish turnover metrics by department and build PENNY H. MATHIAS, SPHR


retention programs

Launched new City quarterly training and development plan with targeted courses in support of the City’s strategic organizational development goals and established enrollment processes to maximize training return on investment

Revising Fire and Rescue pay structure to incorporate ALS incentive pay into base compensation to mitigate internal compression issues and increase retention Monoflo International, Winchester, VA 2011-2013

Director, Human Resources

HR executive responsible for direct supervision of 3+ employees to include human resources staff and various contract services personnel. Manage recruitment and staffing of a growing 240+ employee Plastic Injection Molding Manufacturing Facility. Reporting directly to the President, responsible for overall strategic planning, development, and implementation of key human resources policies and programs that are in support of the organization's strategic business plan. Primary role to establish HR infrastructure to support growth and navigate the organization through a culture transition from a small family owned business to a $100 million business with multiple plant locations.

Developed and implemented a leadership development program in support of LEAN Manufacturing initiatives

Oversee the recruitment and selection process for several key leadership vacancies, reporting to the President, with experience in developing and sustaining a lean process improvement and employee engaged culture

Developed and implemented a safety awareness program to reduce risk and loss while engaging managers and employees in ownership of the program

Reduced temp to full-time labor ratios from 60% to 20% in support of improving quality of products produced and employee engagement in the overall success of the production operation resulting in a 10%reduction in overall facility turnover

Designed internal career ladders and compensation strategies for facility to support succession planning in critical areas

Enhanced overall total benefits program to improve competitiveness for recruitment efforts by increasing utilization of the health plan by 47% to competitive price long-term options from carriers to reduce overall cost of insurance to the company and implemented a new PTO policy for company

Polo Ralph Lauren, Martinsburg, WV 2001 – 2010

Director, Human Resources 2007 - 2010

Senior Manager, Human Resources 2006 - 2007

Manager, Human Resources 2001 - 2006

HR executive responsible for direct supervision of 5 employees to include human resources staff PENNY H. MATHIAS, SPHR


and security. Manage recruitment and staffing of a 150+ employee Childrenswear Distribution Company. Responsible for strategic planning, development and implementation of corporate human resources policies and programs. Manage community/philanthropic events to foster employee involvement and partnerships with local organizations.

Implemented progression based pay system to align wages with market while enriching positions through robust cross training processes to offset increase in labor costs

Designed performance management assessment process to provide talent SWOT analysis for the corporation’s utilization in succession planning

Administered and strategically partnered with HR generalists to improve employee leave processes for Factory Store Concepts retail division with approximately 10,000 store employees throughout the United States

Accomplished project leader on the corporate HR Governance Team to analyze, develop and implement consistent human resources policies/practices throughout the global organization

Partnered with City Hospital and American Cancer Society to launch first Patient Navigation Program in West Virginia

Grocery Supply Company - Southeast Division, Pensacola, FL 2000-2001 Human Resources Manager

Managed the recruitment and staffing of a 350+ employee multi-state grocery distribution company, including warehousing and transportation. Supervised 5 employees to include HR and Security. Provided human resources management support and guidance to 3 different site locations within the southeast region.

Implemented pre-shift stretch program reducing workers’ compensation claims by 30%

Managed facility’s affirmative action program for corporation compliance

Monitored management/employee relations to ensure compliance with state and federal employment labor laws, OSHA, and DOT

Panasonic Customer Call Center, Chesapeake, VA


Human Resources Generalist

Managed the recruitment and selection process for a 300+ employee inbound call center through development of new selection techniques.

Implemented behavioral based interview techniques for selection of new call center representatives

Conducted employee orientation programs for all new inbound call center representatives

Designed and implemented new employee recognition program to reward tenure PENNY H. MATHIAS, SPHR



West Virginia University, Morgantown, WV

Bachelor of Science in Business


Senior Professional in Human Resource


SHRM-SCP, SPHR, December 2003

Human Resources Professional of the Year,

Winchester Area Society for Human

Resources Management

January 2008


National Member of Society for Human Resource Management (SHRM)

Local Chapter Member of Winchester Area SHRM (WASHRM)

Winchester Area SHRM Board Member – Legislative Chair

Microsoft Word, Excel, PowerPoint, Visio, and Outlook

Sunguard, Optiview, Lawson, ADP, Timeforce and Kronos

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