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Customer Service High School

Tempe, Arizona, 85283, United States
October 19, 2016

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**** ***** **** ******, ***,

Phoenix, Arizona, **008

MICHELLE BINNEY 623-***-****

**/**** - ******* ********** ****** Security Income 05/2007 - 11/2007 Hostess Brunswick Bowling Alley

07/2005 - 01/2006 Cashier Albertsons

01/2001 - 01/2003 Operations Processor 2 Wells Fargo Bank 01/2000 - 01/2001 Operations Processor 1 Wells Fargo Bank 08/2007 - 08/2007 Equipment Operator Wells Fargo Bank EMPLOYMENT HISTORY

I'm disabled.

I got the bowling alley part of it ready for birthday parties or parties that anybody wanted to have for their family children and even their coworkers we had balloons so I got it decorated and as soon as the guest got there I sat them to their areas and I also serve them pizza drinks and I even helped get the balls that were stuck, we had a ball I loved having this job.

Put customers first asked if any assistance is needed with a smile and greeted with welcome and thank you come back again soon attitude while running their groceries through, bagging, exchanging payment message while providing outstanding customer service from beginning to end. After checks are reported lost or stolen and after analyzing the checks we would make our pay or return decisions after viewing customers comments. Saving the bank over 20,000 a day and keeping customers please with the outcome. Assisted with big branches on walk-in customer instructions and updated them in the system as well as maintaining excellent customer relation skills and bookkeeping working multiple screens with matching up signatures where no comments were found.

I was responsible for processing wires according to department policies and procedures using various mainframe and PC-based bank systems and applications. Also I am responsible for performing clerical, operational and administrative functions including customer service, transaction research and analysis and production support I processed checks in a fast-paced working environment where deadlines are to be met on a day by day basis. Basically we processed checks for customers that requested their return at the end of the month as well as incoming debits


09/1991 Flagstaff High School General Studies, High School Although I'm a little rusty I know 10 keep by touch, 40 wpm, Microsoft, love to be a team player but trusted to maintain professionalism if working alone been told I'm great to be around. I learn fast and will get in there because I feel that's the only way you're going to learn.

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