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Remote Chat Support Specialist with Data Entry Expertise
Columbus, OH
... Classified complex call dispositions and notated details using QA Que software to eliminate bottlenecks in report delivery. Tracked the submission of complaints and referrals to verify appropriate administrative operations and document ... - Jun 09
... Classified complex call dispositions and notated details using QA Que software to eliminate bottlenecks in report delivery. Tracked the submission of complaints and referrals to verify appropriate administrative operations and document ... - Jun 09
BA/Manual tester
New Albany, OH
... test cases to validate software functionality and user requirements. Identified, documented, and tracked defects using bug-tracking tools for resolution. Collaborated with cross-functional teams to ensure comprehensive testing of software releases. ... - Jun 08
... test cases to validate software functionality and user requirements. Identified, documented, and tracked defects using bug-tracking tools for resolution. Collaborated with cross-functional teams to ensure comprehensive testing of software releases. ... - Jun 08
Remote Tech Support & Operations Professional with 32+ Years
Columbus, OH
... Earlier Roles Quality Assurance Supervisor / Test Lead Supervisor, Converge Global Trading — Lockbourne, OH (2006–2007) IT Specialist, CBS Personnel — Gahanna, OH (2006–2007) Satellite Communications Technician, Bruister & Associates — Ponchatoula, ... - Jun 03
... Earlier Roles Quality Assurance Supervisor / Test Lead Supervisor, Converge Global Trading — Lockbourne, OH (2006–2007) IT Specialist, CBS Personnel — Gahanna, OH (2006–2007) Satellite Communications Technician, Bruister & Associates — Ponchatoula, ... - Jun 03
Customer Service Specialist with Multisector Experience
Columbus, OH
... ●Escalated technical issues and complex cases to senior support teams when appropriate. ●Maintained excellent customer service while handling high call volumes during peak tax season. TECHNICAL SKILLS ●CRM Software ●Microsoft Office 365 ●Google ... - Jun 02
... ●Escalated technical issues and complex cases to senior support teams when appropriate. ●Maintained excellent customer service while handling high call volumes during peak tax season. TECHNICAL SKILLS ●CRM Software ●Microsoft Office 365 ●Google ... - Jun 02
IT Support Specialist with Certifications and IT Training
Hilliard, OH
... ● Administered support via Careapp for Nurx users, maintaining a 95%+ Quality Assurance (QA) rating by adhering to rigorous technical workflows. ● Identified, documented, and escalated software bugs and system errors, acting as a liaison between end ... - Jun 02
... ● Administered support via Careapp for Nurx users, maintaining a 95%+ Quality Assurance (QA) rating by adhering to rigorous technical workflows. ● Identified, documented, and escalated software bugs and system errors, acting as a liaison between end ... - Jun 02
Senior IT Program Manager with 30-Year Expertise
Columbus, OH
... Strong background in application/systems and website testing and QA processes. Strong background in end-to-end project ... Assisted with the Windows 11 Upgrade involving over 3,000 website and desktop application test cases Contributed to the AEP ... - May 30
... Strong background in application/systems and website testing and QA processes. Strong background in end-to-end project ... Assisted with the Windows 11 Upgrade involving over 3,000 website and desktop application test cases Contributed to the AEP ... - May 30
Financial Services & Mortgage Compliance Specialist
New Albany, OH, 43054
... ●Ensure adherence to AML, BSA, and KYC regulations, escalate potential money laundering cases. ●Proven ability to analyze complex financial data, ensure regulatory compliance, and enhance operational efficiency. ●Skilled in loan modifications, title ... - May 28
... ●Ensure adherence to AML, BSA, and KYC regulations, escalate potential money laundering cases. ●Proven ability to analyze complex financial data, ensure regulatory compliance, and enhance operational efficiency. ●Skilled in loan modifications, title ... - May 28
Senior Data Quality Engineer with 16+ Years Experience
Lewis Center, OH
... Jenkins, GitHub Actions, Azure DevOps, Git, Jira, Confluence, HP ALM, AWS (EC2, S3), Azure Methods: Agile/Scrum, BDD, data ... QA Analyst / Test Lead NREMT October 2018 – February 2022 •Reconciled ETL jobs and cross-system data comparisons against ... - May 26
... Jenkins, GitHub Actions, Azure DevOps, Git, Jira, Confluence, HP ALM, AWS (EC2, S3), Azure Methods: Agile/Scrum, BDD, data ... QA Analyst / Test Lead NREMT October 2018 – February 2022 •Reconciled ETL jobs and cross-system data comparisons against ... - May 26
Account Management & Credit Specialist with 25+ Years Experience
Dublin, OH
... Managed full-cycle hiring, including interviews, testing, background checks, and onboarding documentation. Represented the organization at job fairs and public events to enhance visibility and attract top talent. Partnered with leadership to ... - May 20
... Managed full-cycle hiring, including interviews, testing, background checks, and onboarding documentation. Represented the organization at job fairs and public events to enhance visibility and attract top talent. Partnered with leadership to ... - May 20
Systems Administrator - IAM, Intune & Entra ID Expert
Columbus, OH
... Ethical Hacker (CEH) ISO 27001 • Lead Auditor ITIL Foundation Cisco CCNA Azure RBAC Lab – role assignments and least privilege testing Entra ID Lab – user lifecycle and Conditional Access Linux Administration Lab – permissions and user management ... - May 18
... Ethical Hacker (CEH) ISO 27001 • Lead Auditor ITIL Foundation Cisco CCNA Azure RBAC Lab – role assignments and least privilege testing Entra ID Lab – user lifecycle and Conditional Access Linux Administration Lab – permissions and user management ... - May 18