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Sales Customer Service

Houston, Texas, United States
October 13, 2016

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Arelly Salinas

Sales Associate

Houston, TX ***** - 832-***-****

I am a dependable and hard working Sales and Customer service communication professional

offering 5 years of experience in the field. I have an in- depth understanding of sales cycle

process as well as customer service satisfaction. A self- motivated innovator with a record of

success in troubleshooting ad problem resolution. Leads by example and establishes a

professional work environment based on respect.


Administrative Assistant

Triple X Auto Collision - South Houston, TX-January 2016 to Present

Organize and provide documents, reports and information to department and external clients in an useful and well-organized manner, Create and maintain active files

Schedule travel, coordinate with travel agency to obtain the best possible trip and prepare travel expense reports accordingly

Plan meetings and conference calls and arrange and manage meetings

Take and compile minutes of meeting

Initiate purchase requisitions

Order office supplies and equipment

Maintain files and folders

Maintain weekly schedules for employees

Handle and screen telephone calls, routine mail and reallocate as required

Train and supervise casual and clerical staff

Process client orders, invoices and payments

Perform basic bookkeeping activities

Create and maintain database records

Manage front office operations

Manage calendars

Plan and organize meetings and events

Track and process annual fixed asset inventory

Sales Associate

David McDavid Nissan - Houston, TX-December 2015 to April 2016

Cultivate relationship with new customers to achieve sales objectives.

Greeted and actively listened to customers to uncover purchasing needs and provide

recommendations based on automotive requirements.

Used consultative sales process to match customers with vehicles suiting their needs.

Demonstrated vehicle functionality and explained options, accompanied prospective

customers on test drives, and explained costs associated with purchase.

Finance Specialist/ Sales Representative

King Of Cars - Pasadena, TX-February 2015 to December 2015

Set and achieved monthly sales goals for myself and my team.

Helped in training new sales representatives.

Followed up and responded to warm internet leads and customer questions on vehicle

availability, price and options.

Interviewed prospective customers to identify purchasing needs and articulate vehicles

value and benefits.

Guided customers through inventory, processing, closing, and delivering sales.

Guided customers, through inventory, prices, down payment options and warranty in a

timely manner.

Greeting customers- responding to questions about vehicles and finance options available.

Maintained customer interactions in email, phone calls, and networking.

Cold call led customers to build relationship through the vehicle search (before and after)

delivery process.

Contracting customers on final sale.

Knowledgeable in Auto insurance verification.

Assistant Manager

Gold Rush INC - Houston, TX-May 2013 to March 2015

coordinate and supervise staff in car dealership.

Helped train employees in vehicle sales, cold calling and automotive insurance verification.

Helping in assigning tasks for employees.

Setting monthly goals for individuals and the team combined.

Taking disciplinary actions when needed and motivating team members.

Helped team individuals when needing to reach their goals.

Medical Assistant

Fairmont Weight Loss Clinics - Pasadena, TX-April 2011 to January 2013

providing clinical and administrative assistance to weight loss health practitioners.

Interviewed patients to record and obtain medical information.

Prepared patients for examination.

Maintaining accurate medical records.

administrating vitamin and weight loss injections.

Regular phlebotomy processing and knowledge.


Real Estate

San Jacinto College - Pasadena, TX

2016 to 2016

General Study

San Jacinto College - Pasadena, TX

2007 to 2009


Deer Park High School - Deer Park, TX



Bilingual (10+ years), 50+ WPM (5 years), Basic Computer Skills (5 years), Clerical (5 years)


Organization skills in excellent timely manner

Excellent plan comprehension Excellent at meeting Business and

Solid independent worker Personal employee goals and deadlines

Basic math skills Recognized for handling additional

Strong work ethic responsibilities

Team player Computer literate

Deadline driven

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