Office Microsoft

Curriculum Vitae

Name: Norman Ewen

Address: **, ***** ****, ****** ******, HA1 1JY

Telephone: 077**-******

Email: ************@***.***

Available for immediate interview

Latest Employer

Administrative Support Officer

Social Services Discharge Team c/o NHS

London Borough of Harrow

Northwick Park Hospital, Harrow

11th January 2016 – 31st March 2016 Temporary position only (2 month Contract)

• Employed on a temporary basis to help clear the backlog of hospital referrals

• My position involved entering referrals onto Frameworki (internal software package)

• Uploading hospital referrals and Occupational Therapist Reports,

• liaised with Doctors, Ward Sisters, Occupational, Therapist, Physiotherapist, Discharge

Coordinators and Ward Administrators

• Wrote medical reports in regards to patients conditions

• Vast of amount of telephone calls to the wards to find out when patients will be discharged

Actively seeking work and brushing up on my computer skills Excel, Word, PowerPoint

and Outlook all 2010 version

July 2015 – January 2016

Compliance Administrator M&E (Band 4)

Estates Office

Hammersmith Hospital

Imperial College NHS Healthcare Trust London

Temporary Position 21st July 2014 to 3rd July 2015

• Main aim to achieve CQC compliance status for the Estates Office

• Working as part of a team to prepare Estates Operations Department for up-coming Care

Quality Commission Inspection (CQC) using internal software (Concept & Prime 4)

• Organised and prepared audit information, hardcopy and electronic files for the estates office

• Document control manual and electronic files and working on various computer drives to

update information such as sub-Contractors, Insurance Certificates, Health & Safety

Policies, Service Reports, and Method Statements

• Support the estates managers and officers in their daily administrative duties

• Liaised with internal departments and service suppliers to gather and collate information

Travelling on and off / Spending time with family

May 2013 – June 2014

Administrator

Interserve c/o The Ministry of Defence

1st June 2012 – 31st May 2013

• Provide administrative support to the service managers

• Using Excel / Spread sheets to generate a list of outstanding works

• Raising Purchase Orders

• Closing down works using Excel and issuing completion certificates

• Update Works in Progress (WIP) on the internal computer system

• Attending meetings in regards to Budgets limits, Security and Deadlines

• Sending faxes and emails responding to emails, scanning/archiving

• Contacting Sub - Contractors in regards to matching up PPMs

• Entering Timesheets accurately onto the system

• Attention to detail

• Good Teamwork

• Problem solving skills / Good Communication Skills

• Maintain Sensitive and Confidential Information

Travelling, working part time for John Lewis (Dec 2011)

October 2011 – June 2012

Physiotherapy Administrator (Band 3)

St Mary’s Hospital, Imperial College NHS Healthcare Trust, London

25th June 2007 -25th October 2011

• Helped with training new members of staff on ICHIS and PAS

• Ensuring and achieving customer care standards at all times respecting different cultures

• Editing rearranging templates to meet clinic booking standards using internal software

Packages ICHIS, PAS and EPR

• Booking out laptops, overhead projectors and meetings rooms

• Organising, planning and supporting meetings, electronic and manual diaries

• Basic Excel and Word document for updating Security Reports (Major Incident list)

• Order consumables for fax machines, printers, and photocopiers

• Reporting and booking maintenance repairs and supervising engineers

• Answering the telephones, taking and logging messages accurately

• Attending general and local Admin and Clerical meetings representing any admin issues

• Arranging security details for new members of staff such as Name Badges, Setting up

email accounts via IT the department

Personal Attributes/Experience

• Ability to manage own time and prioritise workload effectively

• Good communication skills

• Thoroughly enjoy Problem Solving Skills

• Basic understanding of most computer software packages

• Evidence gathering from multiple sources

• Proactive, Adaptable, Hard Working, Reliable, Superb Time Management, Multi-Tasking

• Attend meetings on and off sites

• Attention to detail

• Maintain Sensitive and Confidential Information

• Responsible and a positive attitude

• Always willing to learn new ideas

• Enjoy a good challenge

• Answering telephone calls

• Ability to work towards deadlines

• Able to work autonomously within a supportive environment

• Lots of Energy and enthusiasm within the right environment

• Emergency First Aid/Manual Handling Certificate

• CSS Work Safe Certificate

Education

City of Westminster College

NVQ Level 3 Business & Administration Certificate

September 2008-May 2009

Imperial College Healthcare NHS Trust

Microsoft Excel Certificate

December 2008

Harrow College of Further Education

Microsoft Office PowerPoint Certificate

January 2000

University of Westminster

Certificate of Attendance PC Networks Computing

January 1999 – May 1999 Short Course Program (Evening Classes)

West London Institute of Higher Education

BTEC Certificate of Achievement Computer Programming

September 1993-July 1994

Harrow College of Further Education

NVQ Level 2 Business & Administration Certificate

September 1991 -June 1992

Other software packages used Oracle 10, Access, and PIMS

DBS Certificate (17th September 2015)

I hold a full clean current UK Driving Licence

My interests are Oriental Studies, Space Administration and Current Affairs

Contact this candidate