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Customer Service Sales

April 13, 2016

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Ma. Shiela B. Jamiro

Lagang, Carcar City, Cebu

Mobile number:

092******** / 091********

Email Address:


To succeed in a challenging position in an ambitious form where my capabilities can exploit for the growth of the company and provide ample scope for career growth.

Work Experiences

Teacher Assistant/ Bus Supervisor September 2013 - October 2015


Abu Dhabi, UAE

To undertake learning support duties and assist the classroom teacher in the day-to-day needs of the pupils in their care.

To assist in promoting the learning and personal development of all pupils and to maintain complete confidentiality on all school matters.

Take classroom attendance and maintain attendance records.

Provide extra assistance to students with special needs, such as non-English-speaking students or those with physical and mental disabilities.

Requisition and stock teaching materials and supplies.

Participate in teacher-parent conferences regarding students’ progress or problems.

Work with the teacher to establish an appropriate learning environment.

Enforce administration policies and rules governing students especially the SAFETY of the students.

Responsible for the SAFETY and CARING of all students in the school bus.

Ensuring that the students are wearing the seatbelts on the course of the travel of the school bus to ensure their SAFETY.

Supervising the behavior of the students inside the school bus.

SALES ASSOCIATE June 2010 – May 2013


Head Office P.O. Box: No. 62888, Dubai Suite 300 3rd floor DFC Tower, Ras Al Khor, Dubai, UAE

Provide courteous and prompt service.

Welcome customers as they enter and thank them as they leave.

Assist customers in what they are looking for.

Provide excellent after-sales service.

Put smile in your face as customers enters and leave the shop.

Be informed of the product’s specifications and information

STORE MANAGER July 2009 - March 2010


North Reclamation Area, Cebu City

Receiving training from concerned people

Learning staff functions and line, management view points, company policies

Setting objective and performance goals

Work in different departments to gain perspective, including marketing, sales, customer service, purchasing, merchandising and personnel departments

Cashiering is also applicable in being a management trainee

Making daily and monthly reports in the shop and for the staffs also

Noting down daily, weekly and monthly inventory of all the items in the shop

Arrange staffs’ schedule daily, weekly and monthly

Accepting calls and receiving orders from the head office of the company

English Spoken Language (ESL) Teacher July 2008 - September 2008


Agus, Lapu-Lapu, Cebu

Create lesson plans to non-native speakers to read, write and speak English

Help students learn English grammar, pronounciation and conversational skills

Develop students’ abilities to read textbooks and write essays in English

Prepare classroom and community activities in addition to arranging field trips, which allow students to learn English in real life context

Assess students English levels

Provide students development reports

Company Nurse February 2008 – June 2008


IT Park, Lahug, Cebu

Administer first aid treatment and provide medications for employees as needed

Monitor and record the patient’s condition

Assist all injured employees to the nearest hospital

Maintain all employees medical and other similar records

Schedule and assist annual medication examination of all employees

Generate medical reimbursement report every month

Conduct inventory of medicines and other supplies twice a month

Perform other duties and responsibilities that maybe assign from time to time

Summary of qualifications

Enjoy dealing with the public,be able to stay calm under pressure at busy times

Proficient in Microsoft Office (MS Word, MS Excel, PowerPoint, Microsoft Outlook and Internet Explorer).

Excellent reputation with co-employees and customers as a friendly, competent knowledgeable and helpful professional.

Ability to work under pressure and can work under minimal supervision.

Flexible and Fast learner, dynamic, enthusiastic and self-motivated.

Educational Attainmment

Bachelor of Science in Nursing

Benedicto College

A.S. Fortuna, Banilad, Mandaue, Cebu Philippines

Personal Information

Civil Status : Married

Husband Name : Jason Conrad Val E. Boldo

Birthdate : June 29, 1984

Religion : Roman Catholic

Passport No. : EC3734459


Available upon request

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