Business Analyst

AMMAR USMANI

BUSINESS SYSTEMS ANALYST- BSA

***6A Leighland Road

Burlington, ON L7R 3S8

Phone#: 289-***-****

https://ca.linkedin.com/in/ammar-usmani-009674a

acu66g@r.postjobfree.com

Career Summary:

+7 years of experience as a QA and Business Analyst (Banking Domain) with excellent analytical, problem solving and communication skills.

Extensive experience in eliciting and gathering requirements using interview and workshops and producing Functional Requirements / Specifications, Use Cases, GUI and Process Flow Diagrams

Accomplished in identifying and solving problems for the solution under design, with a solid understanding of the Waterfall SDLC and the artifacts delivered from an analysis and quality assurance perspective.

Well-versed in developing and monitoring product introduction metrics (KPIs).

Assessment of client needs utilizing structured requirements process (gathering, analyzing, documenting, and managing changes) to identify business priorities and recommends options.

Implemented the SDLC which led to configuration of live Servers for live Environment of Core Banking System in Commercial Bank of Djibouti in Djibouti City, Djibouti, Africa.

Conducted trainings on banking software and developed Test Strategy and Test Plan; both in-house as well as on client side. Handled groups of around 10 people at a time.

Bug fixing related to calculation of accruals and Conversion of BBAN Account Number to IBAN.

Handled customer support KPIs and documentation for local and international clients.

Known to be self-motivated, results driven and a team player.

Technical Skills:

Languages: SQL

Tools:

oPeach Tree,

oMicrosoft Office Suite (Excel, MS PowerPoint)

oMicrosoft FrontPage,

oSQL Server 2005, 2008 & 2014,

oSYBASE Jaguar Configuration,

oQTP,

oJIRA,

oGIT and

oMantis.

Professional Experience:

AutoSoft Dynamics (Pvt.) Ltd. March 2009-February 2016

Sr. Business System Consultant Jan 2015-Feb 2016

Involved in implementation, customization and structure development of banking system for Commercial Bank of Djibouti in Djibouti City, Djibouti Africa. .

Tested the software to identify potential issues and pursued their resolution on the case management system (bug tracking system)

Prepared Business and System Use case documentation and led high-level design. Also, conducted requirements and Use Case walk through for live Environment of Core Banking System in Commercial Bank of Djibouti in Djibouti City, Djibouti, Africa.

Led the QA-team successfully throughout the SDLC and implementation of Core Banking System at Commercial Bank of Djibouti.

Business Systems Consultant Feb 2013- Dec 2014

Planned, organized, directed, controlled and evaluated the operations of banking information systems and their entire electronic data processing (EDP).

Provided live support and performed integration testing for SBL Bank.

Organized and conducted the first in-house training on different modules of AutoWEB (Internet banking system).

Conducted 3 days Staff Training of First Women Bank regarding AutoBANKER-II modules.

Involved in the Conversion of BBAN Account Number to IBAN in AutoBANKER-II as per the SBP instructions.

SQA & Business Support Engineer Jan 2011- Feb 2013

Developed and implemented policies and procedures throughout the software development life cycle to maximize the efficiency, effectiveness and overall quality of (banking) software products and information systems.

Offered consultancy and support for Anti-money laundering module, according to the requirements of SBP.

Solely handled Currency Conversion project on Web Banking Level and managed to convert currency in just one day in whole Web banking application. It was successfully live on 1st January 2013 from ZKW to ZMW (Zambian Currency).

Involved in testing and implementation of AutoTMS (QA tool) which is installed in ASD offices and in Invest Trust Bank Plc Zambia.

SQA & Support Engineer Aug 2010- Jan 2011

Performed analysis and troubleshooting of support issues and determining solutions for Atlas Bank.

Offered consultancy to bank and Core Banking development for solving problems.

Performed Testing; making scenarios and reports in bug tracking system.

Created testing environment: installed and configured application servers and database; testing of software.

Intern & Apprentice :

AutoSoft Dynamics March 2009-Aug2010

Apprenticeship

Askari Bank Sep 2008- Feb 2009

Internship (6 months)

Education:

Bachelors in Commerce (B.Com. IT)

PU

Fluency and Proficiency in second, third, or fourth languages, Positive work ethic, Proficiency in Microsoft Office programs, Good attitude, Desire to learn and be trained, Excellent communication skills: Ability to relate to coworkers in a close environment, Courtesy and Honesty, Elevated Grammatical and excellent written communication skills, Reliability, Flexibility, Team skills/ team oriented/team player, Adaptability, Self-directed, Dependability, Self-supervising and organized, Punctual, Personal integrity, Leadership skills, Positive work ethic, Interpersonal skills, Motivational skills, Organizational skills, Good Time management, Willingness to learn. Effective Communicator, Emotion Management, Problem Solving, Process Improvement, Proper Business Etiquette, Public Speaking, Punctual, Quick-witted, Read Body Language, Reliable, Research, Resilient, Resolving Issues, Respectful, Respectable, Results Oriented, Value Education, Verbal Communication, Visual Communication, Emotional Intelligence, Empathetic, Energetic, Enthusiastic, Entrepreneurial Thinking, Ergonomic Sensitivity, Establish Interpersonal Relationships, Experience Dealing with Difficult Personalities, Experience, Facilitating, Flexible, Follow Instructions, Follow Regulations, Follow Rules, Friendly, Functions Well Under Pressure, Nonverbal Communications, Observing, Oral Presentations, Organized, Persuasion, Planning, Positivity, Present Material, Problem Solving, Public Relations, Repair, Research, Resourceful, Results Oriented, Safety, Sales, Flexibility, Goal Setting, Good Judgment, Negotiating, Networking, Nonverbal Communication, Open Minded, Optimism, Organization Strategies, Passion, People Development, Taking Risks, Team Building, Teamwork, Technology, Transformation, Well Groomed, Willing to Accept Feedback, Willingness to Learn, Work Well Under Pressure, Work-Life Balance, Writing Experience, Writing Reports and Proposals, Writing Skills, Supervising, Take Criticism, Talent Management, Team Building, Team Player, Technology Savvy, Technology Trend Awareness, Thinks Outside the Box, Time Management, Tolerant of Change and Uncertainty, Train the Trainer, Trainable, Training, Troubleshooter, Safety Conscious, Scheduling, Self-awareness, Self-directed, Self-monitoring, Self-supervising, Selling Skills, Sense of Humor, Stay on Task, Strategic Planning, Stress Management, Successful Coach, Dedication: Staying on the job until it is finished, Ability to listen, Commitment to continued training and learning, Willingness to take instruction and responsibility, Communication skills with public, fellow employees, supervisors, and customers.

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