FRANCIS ADRIAN M. TABUADA

**** ***** ***** *********

Gen. T. de Leon, Valenzuela City

Mobile No. 099********

Email Add. actql3@r.postjobfree.com

OBJECTIVE

To succeed in a career of growth and excellence and earn a job which provides me job satisfaction and self-development and help me achieve personal as well as organization goals.

PERSONAL INFORMATION

Birthday: December 28, 1992

Place of Birth: Sampaloc, Manila

Civil Status: Single

Citizenship: Filipino

WORK EXPERIENCE

Oct. 16, 2014 – Feb. 19, 2016 Smart Communications

Quality Management Officer 16th flr. 6799 Ayala Avenue Makati City

Responsible for generation and creation of reports to assess service experience of customers

Jan. 15 – Oct. 15, 2014 Smart Communications

Customer Experience Assessor (Project Staff)

16th flr. 6799 Ayala Avenue Makati City

Responsible for customer experience assessment, service and product testing and generation of reports.

Oct. 2011 – Feb. 2012 Foodsphere Incorporation

Information Technology Support (OJT)

560 West Service Rd. Valenzuela. City

Technical support on handling minor and major computer problems, troubleshooting hardware devices like desktop computers, printers, laptops, telephones, etc.

EDUCATION

College: Bachelor of Technology in Information Technology

Technological University of the Philippines, Manila

June 2012 - October 2013

Computer Engineering Technology

Technological University of the Philippines, Manila

June 2009 - March 2012

COMPUTER KNOWLEDGE AND SKILLS

Report generation using MS Excel and MS Powerpoint

Map creation using Google maps and Map info

Basic knowledge in Minitab

Advanced research skills

Computer hardware and software troubleshooting skills

Programming using Visual Basic

Background in Database Management System

Intermediate skill in Photo and Video Editing

Proficiency in Microsoft Office Applications

LICENSES AND CERTIFICATION

Career Service Examination (Sub-professional) Passer

TRAININGS AND SEMINARS ATTENDED

Oct. 2011 – Feb. 2012 “On-the-job-training” at (MIS Dept.), CDO Foodsphere Inc.

September 22, 2011 “Network Server Setup Seminar” at CIT bldg. TUP Manila

September 7, 2011 “VB.Net Seminar” at CIT bldg. TUP Manila Campus

February 17, 2011 “Youth Conference in IT” at UP Diliman, Quezon City

CHARACTER REFERENCE

Name: Ms. Jocelyn D. Pineda

Position: Senior Supervisor

Company: Smart Communications

Relationship: Supervisor

Contact Number: 091********

Name: Mr. Eric Francisco

Position: Junior Supervisor

Company: Smart Communications

Relationship: Supervisor

Contact Number: 092********

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