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Customer Service Sales

Duluth, GA
February 25, 2016

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Bilkis Agbelega Shinaba

**** **** ***** ** *******, Ga 30047



Highly skilled with sales management, customer service experience, material management, and data entry. Great work ethic, strong communication skills, punctual, organize and proactive with driven motives for the growth of the organization.

Technical / Office Skills

7 years of Microsoft office (Word, Excel, PowerPoint), Computer technology basics and typing over 52 WPM

Work History

Tanstell Electronics - Customer Service Rep. Duluth, GA 2014- Present

Dispatching customer’s information to technicians on field for immediate service.

Scheduling services for customers and assigning technicians.

Town Tax – Tax Preparer Norcross, GA 2015-Present

Interview clients to obtain information on taxable income, deductible expenses and allowances.

Assisting in preparing simple to complex tax returns for individuals or small businesses.

Compute taxes owed or overpaid, using adding machines or personal computers, and complete entries on forms, following tax form instructions and tax tables Sales Associate in assisting customers with products

JCPenneys – Sales Associate Duluth, GA 2014-2015

Sales Associate in assisting customers with products

Customer Service

Belk- Merchandiser Duluth, GA 2013-2014

• Customer service

• Organizing and distributing merchandise


(Law Office of Robert Akomah and Associates) Marietta, Ga Jan 2014-April 2014

Filing documents

Faxing and scanning documents to designated recipients.

Providing office support as receiving clients for attorneys for meetings.

Data Organizing


Kennesaw State University Kennesaw, GA 2011-2014 (Graduated) GPA 3.2

Berkmar High School High School Diploma Lilburn, GA 2007-2009

Major in Criminal Justice with concentration in Law

Foreign Language

Yoruba (One of the many Nigerian Languages)

Spanish- Beginning, good enough to make sales with minor conversation.

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