Customer Service Technician
Resume:
Brandon S Felts
Miami, FL *3186
*****************@*****.***
Career Objective
Achieve a position in a highly challenging environment where my skills add value.
Professional and personal skills
Customer service oriented.
Strong work ethics and problem solving skills.
Ability to learn quickly, multi-task, plan and organize.
Motivated to perform independently or as part of a team.
Flexible, responsive, and timely.
Experience
Carpentry Assistant 03/2015 - Present
Cruse Construction, Ashland City, TN
Precisely measure, cut, and assembles framing lumber needed to build residential, commercial and industrial building projects.
Install structures and fixtures such as windows, frames, flooring, trim and hardware using hand or power tools.
Remove damaged or defective parts or sections of structure and perform necessary repairs or replacements.
Fill cracks and other defects in plaster or plasterboard and sand patch using patching plaster, trowels and sanding tools.
Study specifications from blueprints, sketches and building plans to prepare the layout and determine the dimension and materials needed.
Remote Installation Technician 05/2014 - 3/2015
Dish Network, Doral FL
Positioning of equipment to ensure the strongest signal reception.
Installation of place mounts, satellite dishes and receivers.
Supplied customer education on the basic use of their service and equipment.
Provided offers regarding additional products and responses to questions for additional product and service solutions.
Maintained a clean and organized work vehicle.
Presented daily inventory and weekly order spreadsheets.
HVAC Assistant 05/2013 - 3/2014
Air Conditioning by Word, Homestead FL
Installation and maintenance of air conditioning, heating, ventilation and refrigeration equipment in residential and commercial settings.
Experience with interpreting blueprints, diagrams and schematics.
Utilization of measuring and testing instruments.
Installation of compressors, evaporators, motors, temperature controls, ducts and piping.
Completion of preventative maintenance on systems and components.
Troubleshooting and repairs of malfunctioning equipment.
Lawn Care Technician 03/2013 - 03/2014
Plant Source, Homestead FL
Planted and maintained residential and commercial lawns.
Working knowledge of the equipment, materials and practices used for grounds maintenance.
Assisted with mowing, debris removal, hedging, tree trimming and mulch installation tasks.
Distributed fertilizers and pesticides to prevent insect related disease.
Safe and effective use of hand, power and motorized tools, instruments and equipment.
Carpentry Assistant 02/2006 - 03/2012
Dream Crafters, Pleasant View TN
Knowledge of residential and commercial construction and remodeling techniques and equipment.
Familiarity with a wide array of building materials, tools and hardware.
Ability to examine blueprints and utilize appropriate math skills.
Performed remediation and demolition on constructions sites as needed.
Completed projects involving interior framing, drywall, paint, plumbing, electrical wire, flooring, wood work and trim.
Equipment Operator 01/2004 - 02/2006
Cravens Construction, Antioch TN
Performed site preparation work for commercial construction projects.
Ensured proper positioning and security of building materials during installation.
Experience operating track hoes, mini track hoes, backhoes, Lowell lifts, and fork lifts.
Education
Cheatham County Central High 08/1993 - 06/1995
Ashland City, TN
Stone Coast Academy 05/2015 - Present
Miami, FL
Certifications
EPA Section 608 Type I (Open Book) Certification
Preventative Maintenance Technician Certification
R-410A Technician Certification
Indoor Air Quality Technician Certification
References
Available upon request
Contact this candidate