Customer Service Management
Resume:
ROBERT JONES
ALLEN PARK,MI
313-***-**** CELL
*************@***.***
Qualifications/ Extensive experience in manufacturing and management as a production supervisor with the emphasis on customer satisfaction quality safety productivity good housekeeping practices a strong work ethic
Education/ Business Management Studies 2yrs Coursework
Employment History
Concord Tool & Manufacturing 6/15-present
production leader
To ensure all employees within assigned locations are operating according to company requirements safety quality production productivity and good housekeeping stamping,operators,die-setters,material handlers,shipping&receiving spot welding,resistant welding,automatic press,punch-press,progressive press
Stratosphere Quality 5/14-2/15
Project Supervisor
Responsible for ensuring all teams within assigned locations are operating according to standards and requirements including safety and quality train and educate team leaders and inspectors on proper procedures relevant to project sort parts in order to assess the process and provide necessary training and direction to team memebers as well as meet the locations production requirements develop work instructions and confirm team conformance to the job setup and communicate and criteria changes to customer service department
Selectt Painters 1/07-4/14
business
Specialized in total solution painting for both commercial and residential clients priming painting all phases surface prepping sanding scrapping caulking patching wall fill cutins airless brush roll interior exterior trim work windows doors case base drywall hang finish repairs electrical plumbing copper pvc cpvc pex toilets faucets vanaties tub surrounds carpentry rough finish interior exterior doors jambs frames hardware lock changes kitchen cabinets sinks complete rehabs/renovations
General Motors Corp (Contract Position ) 7/05-7/06
Supervisor
Duties consisted of supervision asset management equipment rentals leasing tracking and reporting of department costs had responsibility for preventative maintenance scheduling warranty recovery and managing parts procurement for repairs inventory using excel software work directly with high level management and customers on a daily basis supervised truck department including repairs and all material handling equipment such as hi-lo pumpout truck flatbeds emergency equipment
Capital Stamping 3/00-5/05
Production Supervisor
Supervise all stamping operators assembly department skilled trades tool&die makers die-setters and maintenance manged press room which consisted of minster drake automatic press-line punch-press drill press line-dies progressive using servos maintain quality control safety and good housekeeping practices
Additional experience in the following
bbn datamate microsoft word excel outlook optical comparator fixtues gages spc charting mics calipers 1st piece last piece inspection ppe msds lock-out tag-out proper disposal
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