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Columbus, OH
... • Analyze customer trends and identify service gaps to drive continuous improvement initiatives. • Lead a sales team ... January 2004- 2006 • Oversee store operations, focusing on financial performance, staffing, training, and customer service ...
- Jul 01
Groveport, OH, 43125
... • Employee Coaching & Mentoring • Performance Management • KPI & Service Level Management • Escalation Resolution • Workforce Planning • Employee Engagement • Training & Onboarding • Process Improvement • Change Management • Cross-Functional ...
- Jul 01
Reynoldsburg, OH
... Skilled in Microsoft 365 training, community outreach, workflow improvement, and cross-functional collaboration. Certified in NIDA GCP, Mental Health First Aid, QPR Gatekeeper, and OCPSA. Skills EHR Systems (Carelogic, GOSH) Microsoft 365 & AI ...
- Jul 01
Columbus, OH
... EXPERIENCE 1988-2018: Executive Director, The Greater Cleveland Peace Officers Memorial Society (501 (c) (3) Managed capital improvement campaign to raise funds to update current memorial for dedication in May 2010. The campaign included creation of ...
- Jun 30
Grove City, OH
... • Documented performance metrics to support business operations and inform strategic decision- making. • Maintained performance metrics, supporting business operations through precise reporting. • Identified process gaps and recommended operational ...
- Jun 29
Columbus, OH
... • Maintain high-volume chat performance while meeting security and quality benchmarks. • De-escalate complex cases with empathy and clear communication. • Collaborate with supervisors to identify recurring issues and improve workflows. • ...
- Jun 29
Columbus, OH
... ● Flex between UPS Submissions and INN Workarounds as business needs ● Meets performance metrics ● Helps to bring volume of queues down by working additional hours outside of set schedule Customer Service Representative VSP 4/19 – 4/22 Support ...
- Jun 29
Columbus, OH
... • Maintained a clean and organized work area, including the pharmacy shelves and storage areas • Participated in continuous quality improvement initiatives within the pharmacy department to enhance efficiency and accuracy of operations • Maintained ...
- Jun 25
Columbus, OH
... Coordination Team Leadership & Staff Development Process Improvement & Quality Assurance Healthcare Reimbursement Systems HR ... train, and mentor staff while fostering a high-performance culture Manage payroll records, employee documentation, ...
- Jun 24
Lewis Center, OH
... Skilled in HR, Nacco Shortcourt, Global Library Systems, employee relations, and process improvement. ● Coordinated full ... ● Assisted in workforce training and knowledge transfer, contributing to improved team performance and process consistency. ...
- Jun 23