*** ******* **

Nashville, TN

*****

Phone 615-***-****

ashleycaddigan@gmail

Ashley Loggins Caddigan

Objective:

To secure a position with an organization by utilizing my experience, training and education. Personal career growth.

Work experience:

2014-2015 Material Handling Inc.

Contracted through AppleOne

Rental Clerk – Rental Department

•Rented equipment to customers by determining type, accessories, location, terms, and delivery

•Quoted cost of rental, delivery, pick up, and completed rental contract obtaining customer signature

•Kept log of all rental units to track types, accessories, damage, hours, and location of equipment for delivery or return

•Contacted Service Department to check equipment for operations, safety, damage, and washed before and after delivery and pick up

•Scheduled deliveries, recorded hours, fuel level, received agreements, purchase orders from deliveries, updated rental availability log and preventive maintenance report, and sent to managers

Service Clerk – Service Department

•Received, recorded, and distributed work orders to service technicians

•Entered work orders noting/coding by customer and service performed. Listing equipment number, work done, hours, and prepared for parts/sent quotes

• Answered and recorded all service calls, dispatching orders and relaying messages and special instructions to mobile service technicians and other departments

•Kept record of service calls, and sent call log and response time daily to management

•Issued purchase orders to technicians and vendors

•Prepared Invoices and sent to customers for payment, while updating customer information and work in process.

•Reduced the work in process from $100k to $70k in two months, and maintained our weekly goal of billing

2013-2014 Markraft Cabinets, LLC

Operations Assistant, Nashville, TN

•Schedule deliveries and installation within predetermined lead times by monitoring product and resource availability.

•Order installation supplies

•Calculate Installer pay

•Coordinate and deliver installation packets between sales teams and installers

•Assist Branch Manager with installer reviews

•Receive customer warranty and service calls and resolve accordingly, including scheduling installers for service and warranty work

• Monitor job progress

2012-Current AppleOne, Wood Personal Services

Administrative, Clerical

Temporary Assignments

2008-Current Flickering Candle Productions

Music Composer, Actress

•Dead Start

•The Deadliest Gender

•Incandescence

•Currently working on a TV Pilot "Host"

2008-2009 Caterpillar Finance

Notice of Sales Department Administrative Assistant

•Responsible for sending out notice of sale letters to customers, creditors, guarantors, IRS, and the state on any sale of Caterpillar equipment.

•Heavily used Word and Excel programs, along with their own computer programs. Able to handle multiple programs at one time while entering data.

•Held conferences weekly on how to better the N.O.S. process, and made great changes for quick wins along with typing up the new process manual.

•Responsible for weekly numbers and reports.

2006-2008 The Retirement Plan Company

Customer Service Representative

•Supported plan administrators with payroll entry and creating payroll files to be uploaded on the website.

•Set up meetings for conferences and upcoming events

•Created Training Guides for new employees

•Aided with putting together and organizing enrollment kits

•Typed and mailed company letters and information

•Assisted plan participants with distributions, loans, investment allocations, contributions, and website login.

•Helped plan sponsors with ADP compliance testing for year- end census information while supporting 5500 tax filing.

2002-2005 Regions Bank

Financial Sales Associate

•Responsible for customer service desk/duties/operations, which included opening new accounts and sales of bank products

•Taking on overflow from other areas of the bank, such as answering the phones, greeting customers, and helping where needed.

•Working very closely with the Branch Manager and Assistant Manager

•Calling all accounts currently in the overdraft list daily

•Typed and mailed company letters and information

•Keeping good relations with our customers for Client Retention

•Keeping in compliance with the FDA standards/audit information

•Receiving Insurance License to sell annuities

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•EDUCATION:

•College of Charleston

•1993-1995

•Music, French, Astronomy, British Literature

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•Nashville State University

•2010-2011

•Math Sciences, Early Childhood Education

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