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Project Manager Software

Leesburg, VA
February 28, 2015

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Jane Buckley 703-***-****

***** ***** *****

Leesburg, VA 20175


Accomplished, motivated, and committed Test Lead with extensive experience providing quality assurance

services in the telecommunications industry. My experience is diverse, I have worked with Fortune 500

companies as well as non-profit organizations. My strengths include team and capacity management, release

and project planning, as well as my proven skills as software tester.

Expertise: Trouble-shooting, problem-solving, capacity planning, release and project planning,

communicating, automation, full functional testing, Order Entry systems, f ull software development Life

Cycle (Waterfall) and Agile projects

Languages: COBOL, Natural, JCL, XML scripting, PASCAL, FORTRAN

Software: HP Quality Center and Microsoft Office Tools

Hardware: IBM and PRIME mainframes and mid-ranges systems


VERIZON - Wireline Enterprise Solutions/Ashburn VA 2000 - Present

MTS IV Spec-IT Quality Assurance

Team Lead – Assists with hiring personnel, determines LOE for upcoming projects, assigns personnel to

Internal System, Interface, User Acceptance, and Regression Testing, establish projects in the Reporting Metric

and Quality Center Tools, acts as manager in her absence, initiates and leads team calls, produces weekly

manager and director level status reports, conducts release planning, resolves conflicts within project effort,

mentors team members, manages code moves through life-cycle, oversees implementations, ensures creation

of development documents, and certifies emergency production solutions.

E2E Test Project Manager (Special Project Assignment) – Facilitates daily test bridge, determines status,

manages defect calls, coordinates support personnel on senior director’s behalf to ensure task completion and

meet critical due dates.

QC (Test Director Tool) Administrator - Establish Quality Center per IT Standards, establish user access

levels, maintains selectable input lists, modifies fields as needed, creates release and project folders to align

with reporting metrics across applications, ensures full life cycle data in QC meets IT Standards.

Project Lead - Writes requirements for projects, allocates requirements to team members, assigns team

members’ roles, ensures all test cases are entered into the Quality Center and completed on time, and complies

with IT standards for Test Case establishment and Reporting Metrics.

Trainer – Mentors team members to ensure continued development, creates documentation for training,

provides functionality demos.

Tester – Conducts testing for Internal System, Interfacing Systems, User Acceptance, Financial Billing and

Regression, writes high and detail-level test plans, tests automated, online and batch jobs in a mainframe

environment interfacing with mid-range systems, documents defects ensuring resolution in a timely manner.

Capacity Manager – Tracks and maintains support hours (LOE) for all IT projects and ensures adequate

capacity across Director’s applications. Provides weekly reports to management highlighting capacity

constraints and facilitating capacity reallocation to meet most critical IT requirements. Attends Governance

calls, facilitates release planning, and provides status to Director’s management team.

Achievements – Never missed a deadline, selected as Student for 2007 ISOP Leadership Program and Mentor

for the 2008 ISOP Leadership Program. Excelled as E2E Test Project Manager on special project to win large

government contract.

Jane Buckley Page Two


Bachelor of Science in Computer Science

University of Central Arkansas, Conway, AR

Emphases in Mathematics, Minor in Management

Clubs: Computer Science and Math Club, Treasurer

Verizon, ISOP EAST - Leadership Training



Executive Assistant - Provided administrative assistance to the Executive and Development Directors, created

and maintained membership database, received and deposited donations.

Achievements – Established office financial procedures.


Programmer Analyst

Software Maintenance Lead – Programmed utilizing COBOL, JCL, and Group 1 Software on an IBM

Mainframe system that networked with UNIX systems. Provided customer support, system software

maintenance and design for mailing systems, customer accounts, financial systems, payroll, and personnel

software systems. Created and maintained batch jobs, provided on-call assistance to system operators and

trained programmers.

Achievements - Designed and coded bulk mailing software system and trained customers on use. Resolved

batch job problems in a timely fashion and never missed a deadline.


Programmer Analyst - Programmed utilizing COBOL, JCL, EasyTrieve, on a PRIME Mainframe system.

Designed Software Systems, trained end users, wrote and modified structured programs, both on-line and

batch, maintained software for fund accounting, cash receipts, payroll, student records, financial aid, job

placement and classroom scheduling, acted as backup mainframe operator.

Achievements - Designed system for class scheduling and room maintenance. Resolved college's long-term

financial audit issues. Improved software processing times. Assisted with mainframe system failure. Served on

hiring committee and consistently recognized for innovative ideas in programming.


Programmer I - Utilized COBOL, CICS, FORTRAN, JCL, Roscol, and EasyTrieve on IBM mainframe and

PC environments. Flow charted, system designed, wrote and modified structured programs for both on-line

and batch applications.

Achievements: Designed PC billing system for Accounting Department, quickly promoted from entry-level


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