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Administrative Assistant

Fort Lauderdale, FL
February 17, 2015

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A highly resourceful, committed individual with management experience and

exceptional people skills. Versed in customer service and skilled at

balancing customer needs and company demands. Effectively builds loyalty

and long term relationships with customers. Able to manage the full

spectrum of administrative responsibilities in an office setting.

Currently seeking an administrative position with a company looking for an

organized, dedicated and detail oriented professional.


Barry University, Miami, Florida

Master of Social Work

Florida Atlantic University, Boca Raton, Florida

Bachelor in Social Work


Brainchild Institute/ Hollywood Ears, Hollywood, FL

May 2009-August 2014

Office Administrator/ Hearing Aid Sales Manager

. Oversaw daily office operations including scheduling appointments,

managing client relations, and managing payroll

. Provided in depth patient consultation and initial evaluation via

telephone and in-person screenings

. Responsible for scheduling meetings and conferences for supervisor and

colleagues across the country

. Created company's first employee policies and procedures manual; managed

all relevant training and development

. Served as personal assistant to owner of practice, arranging travel plans

and organizing personal affairs

Sales Consultants of Plantation, Plantation, FL

June 2007- January 2009

Assistant to Head Recruiter

. Pre-screened all resumes prior to sending them to corporate hiring

managers for consideration

. Networked with industry contacts and associates to identify potential

opportunities for clients

. Posted positions through approved recruitment channels

. Answered and managed incoming and outgoing calls and recorded messages

for supervisor

. Completed data entry, tracked resumes, and maintained applicant profiles

in database

Henderson Mental Health Center, Fort Lauderdale, FL

June 1985-May 1987

Family Therapist/ Crisis Counselor

. In-home crisis intervention counseling for families referred by the court

system: assessed and evaluated family, provided immediate counseling,

then reported back to courts whether further intervention was needed

. Provided counseling, including play and talk therapy, to children, teens,

and their families

Humana Hospital, Hallandale, FL

June 1983-March 1985

Adolescent Drug Addiction Therapist

. Provided individual and group therapy to teenagers and their families in

an 8-week inpatient substance abuse program

. Evaluated client progress at the end of the eight weeks; developed

ongoing at-home treatment plan or referred client to long-term inpatient



. Administration- and operations-focused

. Multi-task management

. Excellent communication skills

. Strong organizational skills

. Accurate and detail oriented

. Creative problem solver

. Professional phone etiquette

References available upon request

. Computer proficient

. Quickbooks payroll and bill pay

. Balancing office budgets

. File/records maintenance

. Scheduling appointments

. Coordinating travel and meetings

. Managing staff

Contact this candidate