Customer Service Engineer

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MANASI S. WANDRE.

Address : Sant tukaram Nagar,Pimpari.Pune – 411 018.

Mobile: 774*******.

E Mail : aco63e@r.postjobfree.com

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CURRICULUM VITAE

Career Aim :

To work in a stimulating environment where I can enhance my knowledge. And utilize my

potential to the best of my ability in conjunction with company’s goals and objectives .

Profile Summary :

•

oriented professional with

department in Auto ancillary products manufacturing Industries Machine shop (CNC,VMC &

Conventional).

•

working with Super Engineers, Pune as QA Engineer.

• QA/ QC

Dept.,

Development

Dept., Design

Dept . Etc..

Areas Of Expertise

Key Professional Achievements:

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• Reduced rejection up to 1000 PPM in CNC machine shop.(Supplier End)

• Successfully faced Certification & surveillance audits ISO 9001 as well as

Internal Customer audits under leadership.

• Successfully completed CMM training with certification.

• Clear understanding of SPC & MSA.

• Clear understanding of ISO system.

Key Skills

Career Highlights:

SUPER ENGINEERS, Bhosari M.I.D.C.Pune–411 026 As Quality & Design Engineer.

Manufacturing Automotive components like differential Urea Connector, Oil deflector,

Welding Flange, Frame Foot,Protecting Cover, Head For Cone, Support,Inlet Housing, Holder,

Body…Etc.

Responsibilities :

• Monitoring of CMM inspection using 3D Aberlink Software

• Responsible for monitoring and maintaining quality and compliance

targets.

• Analyzing Daily/weekly & Monthly Rejections by using various problem solving method.

• Monitoring and auditing of products to ensure high standards of quality

•

Since Sept.2011

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Responsibilities :

• Ensuring that all QA Tests are carried out on time and in full.

• Monitoring of inprocess inspection,set-up approval, incoming inspection.

• Identify training needs and recommendations to improve customer experience.

• Making sure that all QA records, data & information are available to managers.

• Arranging the repair of any QA / related equipment that is malfunctioning.

• Preparing & monitoring of corrective & preventive actions to reduce rejection.

• Keeping quality documentation up to date

• Preparation of Process Plan, Control Plan, FMEA, 8-D reports, SPC & PDIR.

• Carrying out the new development activites from sample preparation to sample

Approval.

• Monitoring of Tool stock & Gauges Order as per requirement

• Monitoring of maintenance of Machines

• Responsible for the review and update of the program quality plans.

• Awareness of regulatory requirement and customer service expectations.

• Ensuring non-conforming products are identified and placed on

restriction.

• Awareness of regulatory requirement and customer service expectations.

• Coordinating the investigation of customer complaints.

• Preparing and analyzing information for the purpose of Management

Review.

• Giving specialist quality assurance advice to the company departments as

required.

KALPAK INDUSTRIES, PUNE CINCHWAD M.I.D.C., PUNE – 411 025As Quality &

Development Engineer.

Responsibilities :

• Monitoring of in process inspection, set up approval, incoming inspection.

• Preparing & monitoring of corrective & preventive actions to reduce rejection.

• Carrying out the calibration activities for Inspection Measuring and Test

Equipment’s.

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• Response to Customer Complaints, Customer requirements, Analyzing the same and

implementing the actions.

• Preparation of Process Plan, Control Plan, FMEA, 8 D reports, SPC & PDIR.

Carrying out the new development activates from sample preparation to sample Approval.

•

Feb.2011 to Aug.2011

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M/S SAROJ ENGINEERS JAYSINGPUR . As Quality Engineer.

Responsibilities :

• Monitoring of in process inspection, set up approval, incoming inspection.

• Carrying out the calibration activities for Inspection Measuring and Test

Equipment’s.

• Preparation of Process Plan, Control Plan,, SPC & PDIR.

Aug.2009 to Jan.2011

Academic Credentials :

• Diploma in Mech. Engg. From Institute of civil & rural engineering (MSBTE Mumbai

University).

Highlights:

•

• Ready to accept challenges.

• Willingness to learn.

• Ready to relocate.

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Languages/ Software

AutoCAD2004 & 2007.,Catia V5.

Operating Systems

Windows XP, Windows 2007 (MS – Office –Excel/ word).Etc..

Technical Skills:

Extra Curricular activities:

Spoken Written

• Winner up at school level in Singing Competition

• Winner up and Runner up of many tournaments.

Personal Information

Name

Permanent Address

Contact numbers

D.O.B

Sex

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Marital Status

Nationality

Languages

E mail

Notice period

Languages

Language

Marathi Y Y

English Y Y

Hindi Y Y

Kannada Y N

I, hereby, declare that the information given above is true to the best of my knowledge and

belief.

Date: 06/04/2015

Miss.Manasi S.Wandre

Place : Pune ( Mechanical Engineer)

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