Customer Service High School
Resume:
Joshua Spencer
Roosevelt, New York 11575
***********@*****.***
OBJECTIVE
To secure a position with a well-established organization and exercise my skills, abilities, and expertise in a
professional setting.
WORK EXPERIENCE
Parts Authority 08/2010 - Present
Delivery Driver
Ensure appropriate merchandise were distributed to the proper warehouses in a timely manner.
Load and unload merchandise carefully and accurately.
Excercise safe handeling and inventory control.
Michaels 05/2014 - 09/2014
OVER NIGHT STOCK
Increased profits through effective displays and merchandising.
Planned procurement, production, inventory control, logistics and distribution.
Worked with team members to lead implementation efforts in a pro-active and positive manner.
FAIRWAY 01/2011 - 12/2013
Customer Service
Provided exceptional one-on-one customer service and effectively handled any customer complaints.
Discount and credit control.
Consistently meeting and exceeding call volumes.
Responsible for cash and credit transactions, daily sales reconciliation, and cash reconciliation.
Process returns in a timely manner while ensuring customer satisfaction.
EDUCATION
Roosevelt High School Roosevelt, New York 2000 - 2003
High school diploma in General studies, GPA: 3.0
SKILLS
Great decision-making and problem-solving skills.
High level of attention to detail, strong organizational, problem resolution, communication and interpersonal skills.
Ability to work in a fast-paced environment and remain calm while doing so.
Time-management skills.
Great at Multi-tasking.
Ability to work well with people of diverse backgrounds.
Microsoft Word, Microsoft Excel, Microsoft Powerpoint.
VOLUNTEER EXPERIENCE
Assistant coach to PAL football 8/2001-Present
REFERENCES
Furnished upon request
HireDesk Applicant Tracking System
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