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Customer Service Management

Location:
Chardon, OH, 44024
Salary:
35,000 - 40,000
Posted:
April 28, 2014

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Resume:

Conner H. Sayers Jr.

***** **** ***** **

Chardon, OH 44024

919-***-**** cell

acdwc1@r.postjobfree.com

Skills:

Customer Service, Trainer, Sales, Management, Counselor/Advisor, Office,

Communication (written and verbal), Team Player and Payroll.

Experience:

CVS Caremark Mentor, OH

Customer Service 04/13 to Present

Assist customers to find needed merchandise and complete the sale in a professional manner.

Assist management in receiving inventory by distributing it to the appropriate areas and keep it

neat for the customers.

Assist management in opening and closing duties as required.

Ashford University Clinton, IA

Student (Online) 09/10 to 07/13

Completed required classes for a B.A. degree in Psychology with a 3.5 GPA. Earned Dean’s List

status each semester that I attended Ashford University.

Achieved an M.A. degree in Organizational Management with a 3.55 GPA. My Specialization

was in HR Management.

RHA Howell Henderson, NC

Employment Specialist 11/10 to 06/11

Execute policies and procedures to assist people with disabilities to find employment in the

community.

Evaluated abilities in conversation and with job shadowing and job trials for assessment.

Also assisted in training them in their new jobs.

Worked with VR Counselors in assisting individuals to succeed.

Worked to promote a Team attitude to assist the individuals referred to our Program.

PAI, Inc Louisburg, NC

Employment Specialist 03/10 to 10/10

Execute policies and procedures to assist individuals with disabilities to achieve success in

working in the community by evaluating abilities and matching them to needs of employers.

Worked with VR Counselors in assisting individuals to succeed.

Worked to promote a Team attitude to assist individuals referred to our Program.

NC Easter Seals UCP Supported Employment Training Raleigh, NC

Employment Specialist 12/08 to 03/10

Execute policies and procedures to assist individuals with disabilities to achieve success in

working in the community by evaluating abilities and matching the abilities to needs of

employers.

Perform evaluations of individuals to better understand their challenges and how to assist them.

Worked with VR counselors in assisting individuals to succeed.

Work with others as a part of the team to assist the individuals referred to our Program.

Dillard’s Dep’t Store Raleigh, NC

Retail Sales 07/08 to 12/08

Assist customers in selection and purchase of footwear.

Stock and display shoes in the Dep’t.

Work with others to complete the duties of the team.

Ohio Department of Job and Family Services Painesville, OH

Employment Service Counselor 03/92 to 10/07

Executed policies and procedures to provide employment services under authority of federal and

state regulations.

Processed regional and interstate claims.

Processed Monetary and Non-monetary decisions.

Provided job development.

UCRS/REA & TRA programs.

Coordinated with other local offices to facilitate counseling, testing, job analysis and placement

for customers to achieve objectives.

Attended conferences with other area labor leaders to assist in formulating new and ongoing

programs.

Education:

Ashford University

MA in Organizational Management

Specialization – HR Management

Ashford University

BA in Psychology



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