MOHIT DHINGRA
C-***, South AnarKali, Chander Nagar, Delhi-110051
Contact: +91-999******* Email: acdg6v@r.postjobfree.com
CAREER OBJECTIVE: To obtain a position that will enable me to use my strong
organizational skills, educational background and ability to work well with people.
ACADEMIC CREDENTIALS:
Course/Class College/School University/Board Year of Percentage
Passing
MBA Step by Step MDU University, 2013 Awaited
(Marketing Institute (Rohtak)
mgmt.) (Delhi)
Bachelor’s of Step by Step Jamia Hamdard 2011 60%
Business Institute University
Administration (Delhi) (Delhi)
(BBA)
Class XII N.I.O.S N.I.O.S 2008 58%
Class X Biglows Public C.B.S.E 2006 50%
Senior Secondary
School, (Delhi)
WORK EXPERIENCE:
I have worked with U. K FAB SALES & CORPORATION PVT LTD. As Senior Sales
Executive from March 2013 to February 2014.
As a Senior Sales Executive my responsibilities include:
• Maintenance of database related to sales and purchase of goods.
• To Check and maintain quality of the goods.
• Maintaining cash inflows and outflows.
• To check the quantity of the goods.
• Transportation cost maintenance
• Meeting sales target
• Maintaining and improving relationships with the customer.
• Motivating Team members.
I have worked with CAAM INFOSYS as Customer Support Engineer from July 2012 to
January 2013.
As a Customer support engineer my responsibilities include:
• Responsible for complete windows maintenance.
• Provide complete solution for hardware of laptop and systems.
• Analyze the performance measures, service levels, identify problems and challenges
with the clients.
• Produce relevant quality of service reports and manage service review online and
offline with the customer, identify service gaps and produce action plan to close.
• Manage customer centric operations and ensuring customer satisfaction by achieving
service quality norms.
• Act as central point between customer and proval technical team, identify problems
being faced by customer with technical team and coordinate between team and
customer to resolve them.
I have also worked with Techdreams software private limited as Technical Engineer from
April 2009 to May 2012.
As a Technical engineer my responsibilities include:
• Responsible for complete website maintenance.
• Liable to upload images, videos, audios and banners on the sites for marketing
purpose.
• Prepare and Provide advertisements for coupons on websites.
• Responsible for post sharing on various social networking sites eg. facebook, twitter,
Linkdin etc on the daily basis.
• Responsible for complete SEO review of website including google blacklist, site
pages are indexed in major search engines, building backlinks, actual live listing in
the search engine.
• Mouth shut review.
• Maintain chain tracking.
• Handling team according to the expertise.
• Preparation of monthly reports.
TECHNICAL SKILLS:
• Languages: HTML(Proficient)
• Operating System: Windows 98, XP, Windows 7, Vista, Ubuntu
STRENGHTS:
• Attention to detail
• Self-motivated
• Good listener
• Hard working
• Good communication skills
INTERESTS:
• Participated in Sports activities like Chess, Table tennis, basketball and snooker.
• Active member of NSS since 2008.
• Maintain an avid interest in travelling, surfing internet, dancing and listening to
music.
PERSONAL PROFILE
NAME : MOHIT DHINGRA
Fathers Name : S. C. DHINGRA
Occupation : Private Job
Sept 6th 1990
Date of Birth :
MARITAL STATUS : Single
Languages known : Hindi, Punjabi and English
References : Available on Request
I hereby declare that all the information given is correct to the best of my knowledge and I
will be solely responsible for any discrepancy.
DATE: MOHIT DHINGRA
(SIGNED NAME)