E X P E R I E N C E
HARRIS COUNTY ENGINEERING DEPARTMENT
Technician Clerk / Document Scanner 12/18 - Present Member of 5-person team responsible for coordinating and maintaining email and customer service data with the corporation. Receive emails daily from the customers and in a timely manner answer their requests. 75% of my daily tasks revolved around supporting Customer Service, whether assisting clients over the phone, transferring calls or in-person visits.
Keep the record of my daily work on Excel document. Scan drawings from the Permits Department, upload it to EPermit Harris County program and forward it to the clerk, for the drawing can be returned to the customer.
A1 PERSONNEL STAFF AGENCY
Document Scanner 08/18 - 12/18
Grab sets or single set of drawings from the back storage and bring it to my desk. Prep all size of documents, drawings for scanning. Scan the documents, drawings into USB and make any error corrections if necessary. Open the USB on my computer and save it on J Drive. Properly dispose of documents and files once the information was scanned into the network drive. Keep track of my daily work on Excel.
Report to my boss through emails, calls or by Excel (My Daily work folder). O’CONNOR AND ASSOCIATES HOUSTON, TX
File Clerk / Scanner 05/16
Member of the 5-person support team responsible for coordinating, creating, and maintaining appraisal data within the corporation. Prep appraisal and cost segregation files.
Scan documents and files into a network computer drive. Properly dispose of documents and files once the information was scanned into the network drive. Upload daily sales data into WTP system.
E D U C A T I O N
E.L. FURR HIGH SCHOOL
High School Diploma CLASS OF
A D D I T I O N A L S K I L L S A N D I N F O R M A T I O N WPM 30 – 50
Proficient on Word Perfect, Microsoft Word®, Excel®, PowerPoint®, and internet. Bilingual (English and Spanish) - Full fluency in both languages. Strong Written and Verbal Communications Skills.