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Customer Service Dental

Melbourne, FL
June 24, 2019

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Sharon H. Whiteside

Phone: 321-***-****


I am a professional and dedicated to details person. I have excellent customer service experience and problem solving skills. I am seeking a new opportunity to increase my professional growth and the growth of a new company.

Professional 2018-June 2019 Evicore Healthcare Melbourne, FL

Experience Intake Representative

Insurance Pre-Authorization Specialist

Isaac Software

Call Center

Multi-Tasking 2 Computer Screens

Typing Skills

2013-2018 Healthcare Compliance Service Palm Bay, FL

General Manager

Cold Calling / Telemarketing

Sales Force Program

Inside Sales

Account Management

Accounts Receivable

EPA waste regulations for dental offices

Experience basic skills in Word, Excel, Quick Books, Outlook, insurance verification,

electronic scheduling, office equipment, problem solving with clients,

health history/vitals, sterilization, treatment proposal,

health/nutrition counseling, medical/dental terminology, OSHA, HIPPA and EPA

waste recycling protocol for dental offices

Registered Dental Hygienist

2001 – 2012 Dr. Phuoc Tran, D.M.D. West Chester, OH

2000 – 2001 Dr. Jeffrey Smith, D.M.D. Florence, KY

1991 – 2000 Dr. Nicholas Hunter, D.D.S. Tulsa, OK

1988 – 1990 Dr. Jimmy Owens, D.D.S. Lubbock, TX

1987 – 1988 Dr. Neil Bryson, D.D.S. Tulia, TX


1984 – 1987 Amarillo College Amarillo, TX

Associate Degree of Dental Hygiene

1983 – 1984 Oklahoma State University Stillwater, OK


Credentials Ohio Dental Hygiene License – 2001-2013

North East Regional Board Certified – 2001

Kentucky Dental Hygiene License – 2000

New Mexico Dental Hygiene License – 1996

Oklahoma Dental Hygiene License – 1991-2012


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