JAMES P.J. MALIK
Information Service Executive who makes Technology an integral part of the business in services of quality and bottom line results. Aligns IT with business priorities to deliver effective tools and products. Identifies business opportunities and uses technology as a corporate advantage. Effective at quickly diagnosing a problem, creating a viable solution and efficiently implementing that solution.
Comfortable in delivering the Corporate IT message at every level. Known for bringing projects in on time and under budget.
Management Information Network Consultants 2003-Current
This is a consulting organization with both large and small corporations as clients. The organization has provided consulting services to international corporations including Financial, Social Services, Not for Profit, Entertainment/ Media, Publishing, Retail, Marketing and Manufacturing I have provided Professional Services as Chief Information Officer, Project Management and Technology Resource Contract Negotiation, Vendor Management and procurement, Disaster and Business Recovery Real Estate / Facilities Management and negotiations, to multiple clients. Responsible for corporate P/L, Budgets and all IT costs .
Provided Chief Information Officer leadership to multiple clients in a full time / interim capacity and trained new CIOs.
Created and maintained report matrix and presentations for board of directors and executive level
Developed team base approach for completing objectives and deliverables across all departments and clients
Lead regularly scheduled meeting to develop strategic IT plans and direction for entire corporation
Created divisional review process for the manager of each functional area reducing the time commitment for meetings and
creating focused productive time management.
Developed and deployed on-line budgeting and charge back for all departments and divisions.
Developed long term strategic direction for corporate architecture, software development, and support
Delivered a $25.5 million in annual savings due to systems consolidations, including hardware, software, and communication.
Managed global operational framework for clients, including process for best of breed and best of location for global applications
Lead the planning, development, and execution phases of system projects to meet the business requirements
Developed procedures for Government reporting / compliance, including Sarbanes Oxley.
Developed and Managed Procurement Department, providing cost reductions to operations and information gathering resulting in over 32 million dollars of annual savings as well as increased service level agreements
Developed and lead the Contracts Management Department and raised the Service Levels for clients.
Developed and Lead new Project Management Office including on-line operation, standards, and reporting for companies. Using PMI, Waterfall, Agile, Open Source, Spiral and Classic Building Construction
Developed cost tracking and reporting process for all projects and provided Return on Investment tracking system and reporting
Developed and lead all project plans, engineering and architectural drawings, design selections and budgets for multiple relocations, consolidations, and Data Center Build to a 24 X 7 SAS 70 and tier 4certifications.
Lead design, build out, relocation, and migration of over 150 data centers with over 1 million square feet for multiple clients
Lead Data Center consolidation of corporate and local application products used by clients
Developed Disaster and Business Recovery plans with corporate wide implementation, testing and contingency planning
Developed best of bread and best practice for selection of hardware, software, system development and processes.
Selected and negotiated all agreements with all designers, architects, contractors and facilities for multiple clients, including lease agreements, utilities, free rent, lease hold improvements and penalty clauses.
Project led the total construction and relocation of company’s facilities, including End-to-End construction, communications, and contract negotiations at all levels of design, security, HVAC, electrical, UPS units, generators, physical relocation, and testing.
Installed and Run Network Operations Center for multiple clients. Included functional run time of over 99%
Led total Information Technology Global Transformation Process and Data Analysis for Multi-Billion Dollar a year environment
Outsourced of total IT operations and development to third party provider and reduced annual operating cost by 5.5 million
dollars. Provided full project life cycle for this task including all migration plans, contract negotiations, vendor management, and
statement of work; service level agreements, and monitoring tools.
Developed engineering specifications for cabinet design, cabling, fire suppression, generator and communications systems
JAMES P.J. MALIK
Led SAP selection and installation for global client and created turnover plan for operation.
Created software design standards involving all department leaders
Developed a new strategy for IT standards for operations of NOC and help desk.
Developed Scorecard system to provide key operating reporting for all systems within the data centers.
Lead significant software development projects for legacy, package based, Web based, and digital storage systems.
Off-shored multiple development projects and reduced costs for this development by an average of 60%.
Developed and Installed Cloud Based software applications for multiple clients including mobile, web, social, CRM, eCommerce.
Installed Follow the Sun technical support desk for all systems on global basis.
Managed over 500 international based employees with ten direct reports supporting over 40,000 global employees.
UNIVERSAL MUSIC GROUP, INC., New York, NY 1998-2003
The world’s largest music company with locations in 98 countries. Sales revenues of over $6.5 Billion and $2.0 Billion in
EBITDA. Worldwide market share is 32.9%.
Vice President, Global Information Technology (1998-2003)
Responsible for all Global IT functions which include, Global Strategic Projects, Performance Management Office, Global Contracts Management, restate and construction. All activities related to Information Technology Contracts Management, Program Management Office, and Global Strategic Projects. These activities include all contract negotiations, service level agreements, direct purchasing, and maintenance agreements. Led a global Project Management Office with responsible for all standards, budgets and governance of all IT activities and construction. Led the ability for technical consolidation of systems, outsourcing, and data center build outs, Help Desk Processes and Service Level agreements. Technical responsibilities for all Acquisitions, Joint Ventures, and terminations of business. Management responsibilities for 249 data processing professionals.
Led projects corporate construction projects in New York for UMG, including planning and design selection of all required items.
Negotiated all real estate contracts for divisions, including all build out and construction at a global level.
Developed on-line contracts tracking data warehouse and reduced annual corporate contract commitment by $24 million.
Negotiated mainframe outsourcing for multi-year contract with annual savings of $8 million.
Established and Managed the Project Management Office to a global entity. Incorporated effective change, risk management.
Created governance standard to maintain a standard Project Management methodology and supporting templates are
effectively defined, tracked, and communicated in a consistent and effective manner.
Developed relationships with divisional presidents and key stakeholders to deliver their needs and requirements.
All day-to-day running of the IT Department including all back office support
Created a level of excellence for project management by ensuring all projects within the Program deliver the required
outcomes on time, within budget and to an agreed quality level achieving strong project stakeholder satisfaction.
Led all back office Sales Reporting, AR, and systems interfaces for digital music delivery.
Created electronic payment systems for electronic sale of music.
Led team to develop Content Servers and Consumer database.
Led team to develop WEB based Sales force Systems.
Led data center and department design and space construction.
Developed on-line information retention for all divisions, including the ability to retrieve, print, fax, or transfer any file.
Developed standards for all hardware/software development and purchases including PC's, cabling, and communications.
Developed in-house training for all users on standard systems. Annual savings $500,000.
Re-engineered distribution centers including new on-line receiving, distribution, locator system, and shipping processes.
Introduction and development of an on-line/auto update Executive Reporting System.
Lead corporate direction for Sarbanes Oxley requirement and Government report
Develop Disaster Recovery procedures, all standard and procedures for coding, programs, operations, and communications
Technical Support Experience
IBM System 3090, AS/400, SAN Storage Technology, Unix, Cloud, Citrix, End user Computing, Solaris, Linux, VMware, Cisco, Windows, SQL Server, SAP, JD Edwards, ORACLE, Hyperion, Systems Management Server, Red Hat, IBM Websphere
Lotus Notes /Domino, SharePoint
Siemens, ATT, Verizon, and Nortel telephone systems, Blackberry Enterprise Server
Lantis Eye Ware, New York, NY, Chief Information Officer
R.H. MACY & COMPANY, INC., New York, NY, Director, Corporate Information Systems
LECHTERS INC., Harrison, NJ, Sr. Director, Management Information Systems
HARVEY ELECTRONICS, New York, NY, Director Information Systems/Office Manager
J.D. EDWARDS, East Rutherford, NJ, Account Representative
AFS INTERNATIONAL, New York, NY, Systems Analyst
BRANT PUBLICATIONS, New York, NY, Senior Programmer Analyst/Systems Manager
MBA, Finance, COLUMBIA UNIVERSITY, New York, NY,
BS, Finance, NEW YORK UNIVERSITY, New York, NY