Customer Service Representative
Resume:
Objectives
To obtain a position where my qualities and great personality fits the company’s best needs.
Experience
E P I Printing Company
December 2017/December 2018
Customer Service Representative
Livonia, MI
Assist Account Mangers with each job thru out plant
Follow up with clients making sure each process is to their aspect (reprints, color matching, spot checks etc.)
Bill each project out at the time of open billing
Remember billing codes and plan codes so each money is distributed out right thru out plant
Being a great customer service rep to the team and company
AT&T Customer Service Advocate
MARCH/2017-SEP/2017
Assist customers with any problems or resolve issues
Insure them with proper sales in discounts
Dialog Direct, Highland Park, MI, 8/2016- 02/2017
Customer service Representative
•Assist Medicare clients with any issues
•Enroll them into plans
• show empathy with each client
• operate multiply computer screen functions
• meet enrollment goal for the week
Global interiors, Detroit, MI, 4/2016- 7/2016
Office Manager
Assist with clients on deliveries
Make sure drivers have their routes
Organize work schedule
Assist Home Depot with orders
Run company errands
Help customers with decisions based on their ideas
Speedway LLC, Farmington Hills, MI 7/2014 - 9/2014
Store Clerk
Assist Customers with purchases
Operate Register
Organize and rotate stock
Maintain Cleanliness and order of store
Malace Int., Romulus, MI 8/2013 - 2/2013
Hi-Lo Driver
Load or Unload Docks
Routing Loads
Auditing Trucks
Ensure proper maintenance of hi-lo
McDonalds, Southfield, MI 4/2013 -7/2013
Crew Member, Cashier
Received customers’ orders
Prepared and ensured orders were filled according to customer's request
Properly cleaned and sanitized restaurant
Alternatives for Girls, Detroit, MI 1/2011- 8/2013
Team Leader, Mentor
Host meetings
Write grants
Public Speaking at events
Assisted mentees
Education
Covenant House Academy (high school diploma 2012)
Wayne County Community College- General Studies Major (2013-2014)
Communication
Highly responsible and reliable.
Works well under pressure.
Exceptional interpersonal skills.
Upbeat, outgoing and positive.
Empathy and sympathy
Extensive hospitality background
Experienced in Microsoft Word, Excel, and PowerPoint
Experienced and trained others on Point of Sale (POS) operation
References
Leslie Rose (big daddy lawn care)
5yr Mentor
Danielle Davis (Alternatives for girls)
5yr mentor
313-***-****/ac9hg1@r.postjobfree.com
Tanya Williams
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