Gayatri Pritam Satam

Permanent Address:-

Ornate Classic,

B-002, Ground Floor,

Near Broadway Theater,

Evershine City, Vasai ( East),

Dist – Palghar

Pin – 401208.

Mobile : +91-992******* / 989-***-****

E-mail : ac9ehf@r.postjobfree.com

Date of Birth : September 08th 1981

Nationality : Indian

Religion : Hindu

Marital Status : Married

Total Work Experience : 14 years

Languages known : English, Hindi and Marathi ( Speak, Read and Write)

Gujarati (Speak and Read)

Academic & Professional Qualifications:-

2003 Bachelor of Home Science S.N.D.T Women’s University, Mumbai

Completed 10+2 in the same college with foundation courses in Home Science including Nutrition, Child Development, Interior Designing and Textiles and Clothing with an additional 3 years degree specialization course in Hospitality Administration and Management.

2000 HSC S.N.D.T Women’s University, Mumbai

1998 SSC B.P.M High School Khar, Mumbai

Extra Curricular Activities:-

Was awarded 3rd prize at the school level in drama competition.

Was awarded consolation prize at college level in cooking competition.

Professional Experience:-

07th September 2015 – 7th May 2018 M/s Sir H.N Reliance Foundation Hospital

Worked as an Executive Assistant to the HOD Cardiac Sciences and Pediatric Cardiac Surgeon reporting to the HOD Cardiac Sciences.

Key Responsibilities as an Executive Assistant are as follows:-

Greet and assist visitors / patients when they come at OPD for consultation by professionalism. Ensuring smooth and hassle free patient consultation with best interpersonal and communication skills and with proper guidance/reference to any department or test etc.

Proper scheduling / re-scheduling of appointments / Coordination with various departments with regards to patient’s tests, clinical orders, billing, consultation charges etc.

Receiving calls & redirecting to the concerned and answering queries related to medication, surgery date, tests etc.

Reminder’s for the day to send to doctors / consultants etc if any.

To complete tasks for the day allotted by any doctor / consultant or any department.

Maintain confidentiality for any data related to doctor’s / consultants etc and paper records ensuring information is organized and easily accessible.

Reports to recheck which are handed over to patients to avoid any errors and complaints.

Preparing Angiography and Angioplasty reports and coordinating with Cathlab to hand over respective reports of patients.

Travel arrangement if any for HOD and department doctors.

Coordination with Admin for doctor’s visiting cards or any admin related arrangements.

Preparations for CME (Continuing medical education) / Registrations during CME and preparing certificates for delegates and speakers accordingly.

Post CME compiling data for the list of delegates attended the CME and uploaded on Maharashtra Medical website for the credit points which are issued for individual delegates.

Attending seminars, lectures, trainings, online quiz etc organized by hospital.

July 2012 – August 2015 M/s Pyramid Associated with Pantheon FZE Assistant to the Director cum Admin In charge and M/s Pantheon PharmChem

Worked as an Executive Secretary to the Director reporting to the Director.

Key Responsibilities as an Executive Secretary & Administration are as follows:-

DIRECTORS OFFICIAL / PERSONAL

Updation of task list on daily basis.

Daily Activity Sheet compilation received from Sales Team and forwarding to the Director.

Daily MIS received from team members to print & give further to the Director.

Iodine data updation.

Follow ups with the team members and their updates when received to share with or forward it further.

Iodine import data follow-up with China clients & to translate and send to respective team member

Inventory Sheet follow-up if not received from Head office.

XL Data editing / pivot etc.

Vessel Shipments - Set of documents to sent to respective team member.

Self-correspondence.

Setting up meetings with clients.

Maintaining report on payment due date and highlighting the same.

Highlighting some errors or mistakes done by the team members in reports submitted.

Highlighting MIS reports / Important data if not received from concerned person / department.

Updating meetings in Outlook Calendar and invites sending for meets / seminars. Business discussions etc.

Managing files, maintaining important and confidential records which can be easily retrieved.

Maintaining secrecy & confidentiality at workplace enabling any information to leak out.

Reading & maintaining all incoming & outgoing mails received for the day and the mails which are marked cc to me and on that if any updates to be given are conveyed on or before the deadline.

Minutes of Meeting are drafted and forwarded to the meeting members.

Manage internal / external telecalls on behalf of Director.

Drafting letters /emailing/faxing/couriering etc.

Weekly MIS on payments, updating & forwarding. Apart from this, monthly / daily etc MIS's are updated to him on daily basis.

When director on international tour, sending proper contact information to the team members / family etc.

Editing / formatting of presentations and same emailing / printing for records,

link referred if given for downloading or printing of presentation.

Any important / original documents when taken are intimated to him by mail eg ration card / passport etc.

Documentation for sending international courier samples.

Vendor Negotiations to get the best discounts and finalizing the contracts.

Important communication, messages are noted in sir's absence & same passed on to him appropriately.

Subscriptions / Renewals etc.

Director & his family members insurance / visas / passport etc.

Address changes / updation of new address in banks / clubs/LIC / passports /mutual funds / securities etc.

Coordination with Director wife for all related administrative work such as vouchers signing / sir tiffin / carton records updates kept in office.

Booking movie tickets / car bookings/ personal couriers to send.

Coordinating with vendors related to Directors residence such as residence phone lines problems / disconnection etc to resolve those and payments related to clubs/LIC/electricity / phone etc.

Property related coordination ( electricity, maintenance payment by sending an email to resp party ).

Connecting & transferring personal calls if any.

Personal payments MIS sending weekly which includes payments for clubs / loans / rentals etc.

ADMINISTRATION

Coordination with various vendors with regards to printing ( for getting proofs / finalising / placing an order / related to courier pick up / pick up issues / delivery problems if courier doesn’t reach on time / related to stationery.

Vendor Negotiations to get the best discounts / their comparative and finalizing the contracts.

Total administration right from streamlining the work to subordinates / supplies or stationery to be ordered which are needed for the office / maintenance / pantry area related stuff / facility management etc.

Travel arrangements - Air ( Domestic)/car / train bookings etc.

Itinerary for international travel.

Travels related documents arrangement / visas if any / insurance etc.

Travel account summary is prepared after each travel.

Arranging for international sim card.

Foreign exchange negotiations with agents and arrangement for the same.

Concalls.

Vendor calls for collecting their cheques.

All outgoing docs referred with a proper code / outgoing reference number.

Scanning of all important business cards

Verifying the invoices received from various vendors & further forwarding the same to respective accounts for their payment of To & From labels.

Maintain FIRST AID BOX.

Any new file opened are numbered and recorded appropriately.

Diwali gifting / staff welfare etc - mail merge for preparation of To & From labels.

In absence of office boys - parcel packing with appropriate labels to & from.

Sample documentation for International couriers which are sent for testing / analyzing etc & also tracking for the same and giving updates on it.

Maintaining inward / outward register for the couriers coming in and going out of office.

PPC employee details to gather for insurance.

Factory insurance / getting quotation from respective vendors / negotiating & finalizing the contracts.

Staff welfare.

September, 2011 – June 2012 M/s The Centre For Excellence Assistant to the Director.

Worked as an Assistant to the Director cum Administration reporting to the Director. The company was into corporate trainings.

April, 2008 – Feb, 2011 M/s Overseas Infrastructure Alliance (I) Pvt Ltd Executive Secretary cum Administration for Department – Sugar.

Worked as an Executive Secretary cum Administration for Department Sugar dealing into Sugar Projects in Ethiopia funded by Government of India through Exim Bank, reporting to the Department Head Sugar.

January, 2006 – April, 2008 M/s Radhakrishna Hospitality Services Pvt Ltd. Executive

Admin and Front Desk.

Worked as an Executive Administration and Front Desk, reporting to the HR and Admin

Manager.

February, 2004 – January, 2006 M/s Hotel Karl Residency Front Office Duty Manager cum Admin in charge.

Worked as a Front Office Assistant cum Telephone Operator and was later promoted to Front Office Duty Manager cum Admin in charge, reporting to the Front Office Manager.

Skills & Memberships:-

A fast track basic computer course from SSI Institute with internet skills, MS Office, Outlook.

Interests:-

Reading, Travelling, Cooking, Sports – badminton and making new contacts.

Date:- Gayatri. P. Satam

Place : MUMBAI Signature :

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