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Medical Assistant Administrative

Meadowvale Manor, Maryland, 21078, United States
May 13, 2019

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Nicole Osler

*** ******* **.

Havre de grace, MD 21078


OBJECTIVE : To obtain a position in your facility.


School of Medical Careers

Multi-Skilled Technician Certificate July 2005


- ECG; vital signs; venipuncture

- Beside care to include hygiene, nutrition, elimination and daily activity/ambulatory needs

- CPR and First Aid

- Sterilization of instrument

-QuickBooks, Microsoft, Quicken software’s

-EMR (Methasoft, ISAS, Eclinical works, Athena net)

CERTIFICATION Within two months from graduation, sat for the National Health Career Association national certification exam as a Patient Care Associate (CPCA) with Phlebotomy and ECG.


Upper Bay Counseling and Support Services

Position: Medical Administrative Assistant 10/2017 to present

Responsibilities: Answer phones, schedule doctor’s appointments, coordinate care with doctors and therapist, scan in lab reports, obtain vital signs, obtain HIPPA compliant release of information, call in refill requests, prior authorizations for medications, authorizations for doctor appointments, coordinate services for client’s being discharged from the hospital, assist clients with questions, schedule new patient appointments, use EMR to navigate client’s medical records.

Family Healthcare Services, Fallston, MD

Position: Office Manager 01/2016 to 10/2017

Responsibilities: Answering phones, payroll, hiring new employees with proper paperwork, placing ads for marketing, placing ads for new employees, keeping employee’s personal files up to date, keeping patient files up to date, meeting with patient’s case workers and nursing staff for potential patients, coordinating CNA and employee schedules, maintain inventory of office supplies and DME equipment, check patient’s insurance eligibility.

Serenity Health, Aberdeen, MD

Position: Admin/Receptionist 05/2014 to 07/2015

Responsibilities: Answering phones, taking payments, verifying insurance, inputting insurance payments, scheduling clients, checking clients in, making sure proper paperwork is obtained and sign for HIPPA compliance for CARF accreditation, scanning documents in putting them into EMR system.

Dr. Benjamin Lee’s Office, Bel Air, MD

Position: Medical Assistant 11/23/06 to 12/12

Responsibilities: Assisting physician with fluoroscopy guided procedures, getting ASC accreditation for Medicare, billing duties such as prior authorizations for procedures, ICD 9 coding, scheduling procedures, pre op testing if required, taking patient’s vital signs, taking medical histories, medical records, procedure prior authorizations, prescription prior authorizations, calling in refills, scheduling patient appointments, checking patient’s in and out, obtaining co pays, checking insurance, urine drug screens, oral drug screens, obtaining imaging reports and other physician notes, sterilizing surgical instruments, training new employees on EMR system and office procedures..

Women's Group for OB/GYN, Voorhees, NJ

Position: Scheduler/Medical Assistant 8/05 to 8/06

Responsibilities: Scheduling appointments, answering medical questions, assisting with Pap's, colpo's, endo bx.

Aberdeen Proving Ground/Edgewood Area, Edgewood, MD

Position: Recreation Aide 11/04 to 2/05

Responsibilities: Dispense equipment for soldiers; register for snack bar.

Rocks Springs Store, Conowingo, MD

Position: Cashier, Deli 2/04 to 9/04

Responsibilities: Keyed in register; making sandwiches, pizzas, and stocking shelves.

Eckerd Pharmacy, Brooklawn, NJ

Position: Cashier/Pharmacy Technician 3/03 to 11/03

Responsibilities: Stocked and pulled medications; counted medications and labeled warnings.

Pep-Boys, Audubon, NJ

Position: Customer Service Representative 7/02 to 2/03

Responsibilities: Core returns, customer questions, returns.

REFERENCES Available upon request.

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