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Front Desk Customer Service

Location:
Apopka, Florida, United States
Posted:
May 07, 2019

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Resume:

CATHY HARRIS

407-***-****

PROFESSIONAL QUALIFICATIONS

• Competent in collecting copays; patient balances; deductibles; and end of day reconciles

• Experience with Electronic Medical Records

• Keyboarding at 41 wpm

• Ability to perform basic computer functions within a Windows environment Familiar with typing memos and business letters using Microsoft Word

• Knowledgeable in use of database to identify, verify and update patient accounts

• Excellent listening skills, problem solving and decision making

• Understanding of multiline telephone systems; answering incoming calls and directing calls to appropriate; taking thorough messages

• Proficient in keeping and updating appointment calendars

• Competent in ordering, receiving, and maintaining office supplies

• Proficient at verifying insurance online and over the phone

• Excellent workplace ethic; attendance; accepting responsibility for job position EDUCATION

Seminole Community College Sanford, Fl May 2002

Customer Service Representative Certificate

Brevard Community College Cocoa, Fl

Completed courses in typing, shorthand, office procedures and use of office equipment

EXPERIENCE

Lake Mary Pediatrics Front Desk 03/2013 to 05/2018 Dorothy Smith Manager 352-***-****

410 Waymont Ct Lake Mary, Fl 32746

Total Woman Healthcare Front desk 11/2012 to 01/2013 Dr Jeffrey Koren Temporary Position 407-***-**** 885 Sedalia St Suite 100 Ocoee, Fl 34761

Central Florida Endocrine and Diabetes 05/2008 to 2/2011 Front Desk 407-***-****

635 North Maitland Ave, Maitland, Fl 32751

Magruder Eye Institute 02/2004 to 02/2007

Front Desk 407-***-****

1911 North Mills Ave, Orlando, Fl 32803

Bayhead Eye Center 09/2002 to 08/2003

Front Desk 407-***-****

820 West Lake Mary Blvd, Suite 104, Sanford, Fl 32773



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