Analytical Network Engineer qualified to administer and troubleshoot infrastructure devices. A self-starter with a background spent providing detailed information for selecting hardware and software components. Seeking a new position as a Network Engineer with a great organization. A polished and dedicated individual with over 20 years of system repair and troubleshooting experience. Offering exemplary planning, project management and communication talents. Senior level expert with 15+ years of experience delivering on-site network management and support services across diverse industries. Proficient in presenting programs and solutions to drive growth. Adept at providing supplemental and total management support for IT systems, including establishing and maintaining networks and servers. Strong aptitude for identifying new technologies and solutions to support client needs. Skilled in tackling problems in unique ways to develop innovative solutions.
Firewall technology expertise
WAN Acceleration technologies
Demonstrated mastery of physical infrastructure design including structured cabling and fiber-optic cabling.
LAN switching technologies
IP address structure
Root cause analysis
Port security knowledge
Network security systems
Firewall management tools
Cisco switching expertise
Network architecture understanding
Packet trace analysis
Routing protocol expertise
New feature testing
Network Engineer, 03/2005 to Current
Computer And Communications Technologies Inc. – Englewood, CO
Managed Wireless MVNO Network working with multiple wireless carries.
Maintained PCI Compliance for US Networks
Managed contract with Network carriers and data centers.
Provided on-call support for network engineering duties.
Maintained a thorough understanding of local area and wide area networking and components.
Directed the acquisition, installation and testing of network hardware.
Monitored networks and network devices to ensure swift problem resolution.
Analyzed data traces using protocol analyzers to identify anomalies and find solutions.
Monitored network hardware operations to ensure proper configuration.
Performed and adhered to change management requirements.
Contributed to the implementation and support of SNMP monitoring software and other network monitoring tools.
Diagnosed network problems involving a combination of hardware, software, power and communications issues.
Sr Field Engineer, 02/2001 to 03/2005
Terabeam – Denver, CO
Validated schematic designs working alongside hardware engineers.
Supported Chief Operating Officer with daily operational functions.
Managed design of dynamic widgets focused on Free Space Optics.
Obtained documents, certificates and approvals from local, state agencies.
Responded to customer requests via telephone and email and effectively answered questions and inquiries.
Integral part of sales engineering for new customers and installations.
Sr Field Engineer, 12/1999 to 01/2001
JATO DSL – Denver, CO
Manage Installation of DSL network in all 50 states.
Managed circuit delivery and installations coordinated with Local Exchange Carrier (LECs).
Managed Lucent AC120 Switches and firmware.
Trained Network Operations Staff to maintain 24x7 network operations and monitoring.
Researched and updated all required materials needed for firm and partners.
IT Manager Denver Call Center, 03/1994 to 12/1999
Nextel Communications – Denver, CO
IT Manger for 2000 seat call center for Nextel Communications.
Integral part of the consolation of customer services and credit and collections to central Call Center.
Implemented predictive caller increasing collections to 6 Million per month.
Built and moved 2000 seat call center with zero downtime to operations.
USMC Technical School - Camp Pendleton, CA
USMC Technical School for information management. Banyan Vines Administration / Advanced Banyan Vines Administration.
Managed client network security through installation of firewalls and VPN's.
Installed appropriate security patches to dissolve security vulnerabilities.
Updated network systems to support confidential company operations and eliminate hacking ability. Maintained PCI and SOC2 Compliance for US Networks.
Monitored and assessed issues that arose with clients, ensuring immediate resolution which promoted stronger relationships and resulted in more lucrative projects.
Cultivated long-term relationships with product marketing, software, and hardware personnel through dynamic listening and communication skills.