Name: NGO NJEH EP. WOUCHE

First name: Françoise

Cell: +237-***-***-*** / +237-***-***-***

E-mail: ac93yx@r.postjobfree.com

CURRICULUM VITAE

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Computer tools: Word, Power Point, Excel, Outlook, Publisher Applications: AWI, GETPAID, MAIA, SOP

OBJECTIVE: To integrate a dynamic structure where team spirit and collaboration make it possible to achieve the objectives set.

ACADEMIC CURRICULUM

2016-2017: Professional Degree in Quality Management 2010-2011: Advanced Technician Certificate in Tourism and Leisure 2003 - 2004: BACCALAUREAT

QUALIFICATION

1. EXECUTIVE ASSISTANT

2. QUALITY MANAGEMENT

FIELD OF EXPERTISE

Administrative Techniques

Invoicing

Recovery

Customer Relationship

Prospecting, Negotiation and Sales

Monitoring of operations

Team management

Quality monitoring

Computer skills (Word text editor, Excel spreadsheet, Publisher, Power point) PROFESSIONAL TRAININGS

March 2018 : NDT Training - ASNT PT ; MT

September 2017 : Lifting Training

March 2013: GET PAID, AWI, SOP training

April and October 2007: Training at Amadeus (Basic Course, Pricing and Central Ticketing)

January 2005-March 2005: Office automation training in Mac Darwin PROFESSIONAL BACKGROUND

2018 - This day: Industry Assistant at BUREAU VERITAS DOUALA

Invoicing

Preparation of responses to calls for tenders

Travel arrangements (Visa, Mission Notice, Invitation Letter, Hotel Booking)

Update of daily schedules and service meetings

Making an appointment

Elaboration and transmission of administrative letters.

Update of operators' CVs

Monitoring of Qualifications

Assistance with operations monitoring and supervision

Monitoring and request for renewal of approvals related to the Service's activities

Management of service boxes (keys and cloakrooms...)

Updating and transmission of KPI HSE and HR files

Participation in the Recovery

Assignment of MAIA reports

2014 - 2017: Executive and Industrial Assistant at BUREAU VERITAS DOUALA

Travel arrangements (Visa, Mission Notice, Invitation Letter, Hotel Booking)

Event organization at Bureau Veritas

Updating the daily schedule

Making an appointment

Assistance with operations monitoring and supervision

Monitoring of Qualifications

Follow-up of the 2 minutes my security

Monitoring Recovery GETPAID

Vehicle management (Registration and checking)

Follow-up of orders

Creation and follow-up of business files

Update of the inspectors' weekly schedule

Minutes of meetings (DIR /IND/IVS)

Awi Registration

Invoicing

March - August 2013: secretary switchboard operator and CTC at BUREAU VERITAS DOUALA

Reception and customer relations

Entry and transmission of CTC site visit reports

Travel arrangements (Visa, Mission Notice, Invitation Letter, Hotel Booking)

Reception and Dispatching of mail

Elaboration and transmission of administrative letters.

2011 - 2013: Sales agent at Global Inspid (Food and Textile Company)

Carry out the prospecting of new customers;

Assemble the product models on power point;

Maintain a permanent relationship with customers;

Maintain a file of regular customers and restart them;

Negotiate and sell products;

Ensure the collection of debtors;

Enter reports.

2007 - 2008: Counter agent at the international travel agency Albatros Tours

Advise customers on routes, fares, services offered by Airlines;

Have transport tickets issued and ensure the collection of debtors;

Check the daily revenue and ensure payment to Travel Agencies and Airlines;

Maintain a permanent relationship with Airlines and Travel Agencies;

Maintain a file of regular customers and restart them;

Train and supervise trainees.

PROFESSIONAL INTERNSHIPS :

August - September 2010: Professional internship at the Central African Travel Services tourism agency;

Look for information for the realization of the tourist circuit (Cameroon-Congo-Central Africa- Gabon).

June-October2007: Professional internship at the international travel agency albatros tours

Advise customers on routes, fares, services offered by the Air Transport Company;

Make reservations.

EXTRA-PROFESSIONAL ACTIVITIES

Promoter of the alliance project (Assistance and local aid) CAUSES AND EXPERIENCES OF VOLUNTEERING

Social Services

Humanitarian and disaster relief assistance

Member and Head of Investigation of the Touristic Movement of Cameroon (GIC TOURMOVCAM)

LANGUAGES

French: good level (read, spoken and written)

English: intermediate (read, spoken and written)

COUNTRY AND CITY

Cameroon - Douala

MISCELLANEOUS

Music

Traveling

Sports: Swimming; Tennis

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