Desktop Support /Teacher

Resume

Sharmila Pratap

Master of Science (Software Systems)

Bachelor of Engineering (Computer Science)

Personal Profile

Address : ***, ***** ******** ******: +971 056******* (Dubai, UAE)

Jumeira Village Circle Phone : +971-*********

Dubai, U.A.E. E-mail: **************@*****.***

Career Summary

April 2014 to June 2017 Indian International School, Dubai

ICT Trainer /Desktop Support

March 2007 to Oct 2009 Auburn Girls High School, Sydney, NSW, Australia

Classroom Immersion,Graduate Diploma in Education,

The University of NOTRE DAME, Australia

Aug 2004 – Sept 2005 Rooty Hill High School, NSW, Australia

Student Teacher - ICT

Dec 1997 - Mar 2003 MES International School, Doha, Qatar

Teacher in Computer Science

Professional Skill Summary

Teaching skills:

Teaching IT/ Computer Science for all levels (Year 6 – Year 12)

April 2014 – June 2017

Trained Teachers/Staff ICT Competencies and Parent Teachers in Liaising with parents

Develop training materials and procedures, and train users in the proper use of hardware and Software

Possess ten years of professional experience as Information Technology Trainer

Possess good communication and team spirit

Knowledge of Operating Systems, Object Oriented Programming Concepts and Data Communication Systems

Languages: C++, C, Core Java,Visual Basic.net, Wordpress

Operating System : Windows NT/95/2007/Windows 10

Attend calls over phone in the maintenance of computer tablets, printers, and desktop issues, providing customer service to the parents and patiently listening to the technical issues related to computer/IT related services

Participating in teachers’ meetings

1997- 2003 ICT Teacher at M.E.S. Indian School, Doha, Qatar

Preparing lesson plans and worksheets

Participating in examinations committee

Setting up exam papers and evaluating students’ answer scripts

Proving assistance and support in faculty meetings

Liaising with parents

Providing extra activity support to talented students

Remedial teaching for slow learners and children with special needs

Conducting practical sessions

Education & Training

1996 Birla Institute of Technology and Science, Pilani, India

Master of Science (Software Systems )

1993 University of Madras, India

Bachelor of Engineering (Computer Science and Engg.)

1992 Datamatics Corporation Certifiacte in ‘C’ Programming

July - Dec 2003 South Western Sydney Institute, Sydney, NSW

Completion Certificate of ESP Teachers’ Bridging Course

2003 New South Wales Technical and Further Education Commission ( Certificate I in Work Skills)

2003 Catholic Education Office, Sydney

Conditionally Classified 4 Year Trained Pin No: 031736

(Teacher Classification and Child Protection Clearance)

2004-2005 University of Technology, Sydney,NSW

Basic ICT Competencies requirements

November 2009 Academy of Early Childhood Education

(Certificate III in Children’s Services )

2008-2009 Enrolled as a student in University of Notre Dame, Sydney

Diploma in Education (Secondary)

2010 Computer Software College, India Diploma in Java Language

2012 Computer Software College, India

Advanced Diploma in Computer Hardware & Networking

2013 Tally Academy, India ( Course Completion Certificate )

2015 Canadian University Dubai ( Microsoft Office Level 1 )

Personal Details

Fluent Languages : English

Nationality : Australian Citizen

( Possess permit to live and work in U.A.E.)

Interests : Reading, assembling computers and electronics gadgets

Marital Status : Married

Date of Birth : 29.11.1970

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